The Director of Rooms is responsible for the overall leadership, operation, and financial performance of the Rooms Division. This position ensures an exceptional guest experience while maximizing room revenue, operational efficiency, service standards, Labor and POR metrics and team performance. This role oversees the Director of Housekeeping and Front Office Manager, and reports directly of the General Manager.
The Director of Rooms serves as a key member of the hotel leadership team and works closely with Sales, Revenue Management, Engineering, Food & Beverage, Finance, and Human Resources to achieve the property's operational and financial objectives. This position is part of the Executive Committee.
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