Room Attendant

JOB TITLE: ROOM ATTENDANT

DEPARTMENT: HOUSEKEEPING

REPORTS TO: EXECUTIVE HOUSEKEEPER

FLSA STATUS: NON-EXEMPT

OBJECTIVE

The Room Attendant performs cleaning duties to ensure highest standards of cleanliness and to provide a memorable guest experience through the anticipation of guest’s needs and providing exceptional service.

DUTIES AND RESPONSIBILITIES

· During morning standups employee will obtain their daily assignments of stay over/checkout rooms to prepare for the day’s work flow.

· Make beds according to resort standards.

· Replenish supplies such as drinking glasses, writing supplies, towels, and all other in room amenities.

· Sweep and clean all floors and rugs to remove all debris.

· Dust and clean all countertops, picture frames, upholstered furniture, windows, window shutters, walls, doors, and window sills.

· Empties all trash in room and replaces plastic bags.

· Cleans the bathroom including toilet, shower, bathtub, sink, and floor.

· Helps maintain guest rooms by reporting any deficiencies to the Housekeeping Management or Engineering.

· Punctual, regular and reliable attendance is a condition for continued employment.

· Support safe work habits and a safe working environment at all times.

· Performs other duties as assigned by Management.