Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

Position Summary

The Birth Registrar is responsible for the accurate and timely completion and submission of birth records, including birth certificates and paternity acknowledgements. The Birth Registrar works directly with parents, providers, and nursing staff to collect and verify required information in accordance with state regulations.

Schedule and Location

• Schedule: Either Sunday through Thursday or Tuesday through Saturday, 8:00 am to 4:30 pm.
• Primary locations: Johnson City Medical Center, Bristol Regional Medical Center, and Franklin Woods.
• Travel: Must be willing to travel to other Ballad birthing facilities to provide coverage as needed.

Key Responsibilities

Birth Certificates

• Interact with parents to collect and document birth information, deliver the appropriate forms, and guide them in completing the forms.
• Collect each data element from the parents and the patient chart to accurately and completely prepare the original birth certificate and ensure all birth certificate worksheets are complete and accurate.
• Answer and explain required certificate information to parents, families, and staff, including needed data and state regulations.
• Enter birth certificate information into the appropriate computer software program, review each completed certificate for completeness and accuracy, and transmit data in a timely manner as required by state law.
• Prepare verification of birth for every newborn.

Paternity Acknowledgement

• Offer unmarried parents the opportunity to acknowledge paternity voluntarily and provide informational materials to help them understand the process.
• Assist with the Acknowledgment of Paternity form, using patience, diplomacy, and sensitivity when there is conflict regarding parental responsibility.

Collaboration and Records Support

• Collaborate closely with providers and nursing as needed.
• Collect charts for courier pickup to be scanned.
• Check lock boxes and scan requests to Release of Information (ROI).

Requirements

• Must be a notary or obtain notary certification once hired.
• Ability to work either schedule listed above and travel to other facilities as needed.

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation
• Work-Life Flexibility
• Leadership
• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered.  Individuals may reapply when located within the United States.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble