Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps our clients reach their business’ optimal growth potential, may it be from the ground up or by innovative transformation.
Our team is composed of hand-picked talented individuals adapted to handle themselves in a balanced environment of smart and hard work while maintaining a dynamic relationship with stakeholders, leaders, and team members. Important decisions revolve around the guidance of our core values, especially when choosing the right people:
Our philosophy leads us to invest in the best people we can find, and working side by side, we help them build the career paths they deserve.
Don’t just take our word for it; experience the growth yourself!
If you don’t know where to start, check us out at www.enshored.com.
Bachelor’s Degree required
Advanced English proficiency (B2 mandated/C1 preferred)
Strong analytical and investigative skills with a high attention to detail
Excellent written communication and documentation skills
Proven ability to handle sensitive and complex cases with a high degree of professionalism
Experience working with CRM systems such as Zendesk
Ability to work in a 24/7 operational environment with rotating shifts
Previous experience in escalations, investigations, Trust & Safety, or compliance roles is considered an advantage
Preferably handled escalations and investigations with Tech account or ride sharing background
About Enshored
Enshored is the leading outsourcer for start-ups. We’re here for the innovators, for the scalers. We’re here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We believe that when our people thrive, our clients thrive too. When we all thrive, the world becomes a better place.
At Enshored, this means: We support our people to achieve their potential and contribute to their best ability through structured learning and career development. We embrace diversity. We understand that people are all different and need different challenges. We don’t treat individuals as cogs in the machine. We provide the environment, tools, and support system to thrive.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Enshored provides outsourced business support services, including customer experience and back-office operations, for global companies.