Retail Area Manager

As Retail Area Manager you will be responsible for leading and driving the performance of a team of Shop Managers and Marketplace Managers to help make sure our Ladbrokes & Coral betting shops are the most exciting on the high street, providing the best products and highest quality customer service in the industry.

Reporting to the Regional Director you will be part of the Regional Operations Team, who work closely with the Head of Retail & Product, Regional Operations Manager and other key stakeholders to fully support and deliver the Retail Plan. Each Area Manager has P&L responsibility for all shops within their Area.

• Are you ready to be part of our journey to be crowned the undisputed champions of the sports betting, gaming, and interactive entertainment industry?

What you will do

• Deliver EBITDA targets within your area utilising the scorecard to measure success.
• Ensure all activity within the area complies with the requirements of the Local Regulatory body, the Company's licence and Health & Safety, protecting customers, colleagues and the business.
• Responsible for the rigorous delivery of the business plan and tackle issues specific to your area in the most effective way.
• Regularly monitor KPIs and data to ensure continuous improvement of shop performance.
• Diligently manage all cost lines within the budget, ensuring all profit protection processes are implemented effectively.
• Understand and implement what is required to deliver the ROI from all CAPEX spend.
• Have an excellent knowledge of the area in which you operate and a curiosity about competitor activity and what is happening across the industry.
• Create a high performing team across all of your shops by ensuring people management activities such as recruitment, on-boarding, training & development and performance management, are delivered and managed consistently and to a high standard.
• Take ownership for the operational delivery of the people plan, focusing on engaging and developing colleagues and creating a robust succession plan.
• Pro-actively address any issues that arise head on and be prepared to have difficult conversations as often as the need arises, with impact.

• Do you have experience of working in a tough multi-site environment (betting/leisure/retail/hospitality preferred) within a Middle Management capacity?
• Are you an experienced manager who has previously managed and led high-performing teams with a strong track record of improving colleague engagement?
• Do you have previous experience of P&L ownership?
• Are you a strong implementer who can take appropriate action from a set of agreed plans, data, processes?
• Are you driven and enthusiastic with an ability to inspire and motivate others?
• Are you able to prioritise a large and varied workload effectively for optimum business impact?

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

In this field-based role, you can expect to receive benefits like

• Generous Group Bonus scheme
• Company car or car allowance
• Private medical insurance
• Pension scheme - Defined contribution with company matching up to 6%.
• Life assurance - 4x Annual Salary
• Sharesave scheme
• Income protection
• Additional 'It's Your Game' day off
• Entain & Enhance days – 2 paid days off for professional or personal development

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Equal Opportunities.

If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.

We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.

We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on age, disability, gender or gender reassignment, pregnancy or maternity, race, religion or belief, sexual orientation, marriage/civil partnership, or any other basis.

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally

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