IT Client Engineer

Join ENTEK in Lebanon, Oregon!
ENTEK is excited to welcome a Client Engineer to our team in Lebanon, Oregon. If you thrive on solving technical challenges, supporting end users, and helping maintain reliable IT systems in a fast-paced manufacturing environment, this is an excellent opportunity to grow your career.
What You’ll Do
As a Client Engineer, you’ll provide technical support and infrastructure assistance across a variety of systems, devices, and enterprise applications. You’ll work closely with internal users and IT teams to ensure systems remain secure, reliable, and aligned with operational needs.

In this role, you will:

• Provide technical support for desktops, laptops, mobile devices, and peripherals across Windows, macOS, iOS, and Android platforms
• Diagnose and resolve hardware, software, and connectivity issues both onsite and remotely
• Support collaboration platforms including Microsoft 365, Teams, Zoom, and Slack
• Configure and manage user devices using endpoint management tools such as Microsoft Intune, JAMF, and SCCM
• Maintain IT asset records and support equipment lifecycle management
• Apply system updates, patches, and security configurations to maintain secure environments
• Support endpoint security initiatives including antivirus, encryption, and multi-factor authentication (MFA)
• Assist with user access and identity management activities
• Troubleshoot network-related issues including Wi-Fi, VPN, and VoIP systems
• Participate in system upgrades, cloud migrations, and technology deployment projects
• Collaborate with infrastructure, cybersecurity, and systems engineering teams
• Maintain accurate documentation of support activities, procedures, and technical standards
• Support continuous improvement initiatives and IT best practices