Overview
Enterprise Mobility has an exciting opportunity for a full-time Administrative Representative at the Portland International Airport located at 9115 N.E. Airport Way, Portland OR 97220!We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Enterprise, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business at one of the Nation's top airport locations.
The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone, in addition to administrative support.
This full time opportunity starts at $19/ hour, with additional monthly bonus opportunities.
We offer:
- Paid time off
- Paid holidays
- Employee discount
- Retirement savings plan including 401k plus employer match
- Health benefits for you and your family
- Training and development
Details on benefits available are available at https://careers.enterprise.com/rewards-and-benefits
Responsibilities
- Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
- Make outgoing calls- callback management, A/Rs and miscellaneous calls as assigned
- Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone and via email
- Assist with vehicle inventory, unaccounted unit research, and airport lost and found management
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
- Perform miscellaneous and backup job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- High school diploma or GED required; some college preferred
- Must have at least 6 months of prior customer service, retail, or administrative support experience
- Must have a valid driver's license with no more than two chargeable moving violations or accidents within the last three years.
- No drug or alcohol related convictions on driving record (DWI/DUI) in past 3 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
