Job Summary
The Server is responsible for delivering exceptional dining experiences through attentive, personalized service. This role ensures all guests receive professional, efficient, and memorable service aligned with luxury hospitality standards.
Key Responsibilities
- Provide warm, genuine, and anticipatory guest service at all times
- Execute full steps of service in accordance with property standards
- Demonstrate complete knowledge of menus, ingredients, preparation methods, and allergens
- Guide guests through menu selections, including food and beverage pairings
- Accurately input orders into POS system and ensure timely delivery
- Maintain cleanliness and organization of dining areas before, during, and after service
- Monitor guest satisfaction and respond promptly to requests or concerns
- Collaborate with kitchen and bar teams to ensure seamless service execution
- Handle payments and close checks accurately
We are proud to offer competitive wellness options and perks for both our Part Time and Full Time employees:
- Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
- EOS Family Matters Program of 3+ months fully paid parental leave for new parents
- Retirement savings option of 401k with employer match of up to 4% for all employees
- Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
- Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
- Company-funded Employee Assistance Program for life challenges and mental health resources
- Additional Health & Wellness benefits including prescription and gym membership discounts
- Competitive wages with ongoing market analysis
- Annual performance evaluations with eligible compensation adjustments
- EOS Employee/Immediate Family Lodging Rates as low as $59 per night
- EOS Friends and Family Lodging Discounts
- EOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travel
- Discounted lodging rates from New England Inn & Resort Association partners
- Pathways for growth and professional development including structured training and EOS Educational Reimbursement Program
- Internal referral bonus programs up to $500 per referral
- Incentive opportunities for both hourly and managerial roles
- Supportive, open workplace culture with flexible and understanding work-life equality
Compensation
This is an hourly position with the opportunity for on-call or part time hours and a base wage of $8.00 per hour + Tips. Final compensation package offer is subject to change based on a variety of complex factors unique to each candidate including experience, education, skill set, and applicable certifications.
Key Skills & Experience Required
Qualifications
- Previous serving experience in a restaurant or hotel environment preferred
- Strong knowledge of food, wine, and service etiquette
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment while maintaining composure
- Flexible schedule, including nights, weekends, and holidays
Core Competencies
- Guest-focused mindset
- Attention to detail
- Team collaboration
- Professional presentation and demeanor
