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    EQ

    Equity Lifestyle Properties

    Real Estate

    Contact Center Sales Representative

    Orlando Contact Center, United StatesOn-SiteFull-timePosted 1mo ago
    All Equity Lifestyle Properties jobs

    Job description

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

    ELS is hiring for the position of Reservation Clerk in Orlando, Florida.

    Excited to grow your career?

    Employees at ELS are empowered to take ownership over their work and grow their career in the ways that work for them. If you think this open position is right for you, we encourage you to apply!

    Our people make all the difference in our success.

    Equity LifeStyle Properties (NYSE: ELS) owns and operates the highest quality portfolio of Manufactured Home Communities, RV resorts and campgrounds in North America. For over 50 years, we own and have controlling interest in over 400 communities and resorts in 32 states and British Columbia. Our guests and residents enjoy rich vacation and lifestyle experiences in our communities and resorts.  Come join the RV Industry and be part of a team where travel & providing world-class customer service is where the heart of the company li.

    What You’ll Do

    Customer & Sales Support

    • Engage warm leads from RV dealer partners across the U.S. and Canada
    • Guide customers through account setup, membership activation, and renewals
    • Answer inbound calls related to reservations, memberships, and general inquiries
    • Upsell add-on camping products and refer upgrade opportunities

    Lead & Account Management

    • Collect, enter, and manage leads in the RVD Portal and CRM systems
    • Ensure accuracy of customer records and complete all follow-up tasks
    • Maintain working knowledge of products, promotions, and policies

    Performance & Service

    • Meet call handling, quality assurance, and sales performance metrics
    • Resolve customer issues with professionalism and follow-through
    • Collaborate with team members and support overall team goals

    Skills & Experience

    • Sales or customer service experience (phone sales a plus)
    • Strong communication skills (verbal and written)
    • Ability to multitask and manage time in a fast-paced environment
    • Comfortable navigating multiple systems (CRM experience preferred)
    • Detail-oriented with strong problem-solving skills
    • Team-oriented with the ability to work independently
    • High level of integrity and professionalism

    We encourage our employees to contact their current manager when applying for an internal position.

    In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

    We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

    As an Equal Opportunity Employer, we welcome and thank all applicants.

    Job details are sourced from the employer's original posting.

    Open job posting
    EQ

    About the company

    Equity Lifestyle Properties

    Equity Lifestyle Properties, Inc. is a real estate investment trust that owns and operates a portfolio of manufactured home communities, RV resorts, and marinas. They focus on providing high-quality lifestyle amenities and services to residents and guests.

    View all Equity Lifestyle Properties jobs
    Industry
    Real Estate
    Founded
    1993
    Open roles
    401

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