Career Navigator Temporary

The Career Navigator at the HRA Pathways for Access to Careers and Employment (PACE) program supports job seekers by assessing their skills, preparing individualized service plans, and guiding them toward suitable jobs or training opportunities. This role includes career exploration, resume assistance, job matching, core assignments, alternative engagement, and ongoing support to ensure successful participation in the program. This is a performance‑based position responsible for managing an active caseload, maintaining accurate documentation, and meeting program goals and benchmarks.

Key Responsibilities

• Conduct intakes, eligibility screenings, and comprehensive assessments to evaluate job readiness, skills, barriers, and career interests.
• Develop and implement Individual Service Plans with clear milestones aligned with participant goals and program requirements.
• Monitor progress regularly and adjust plans based on engagement, performance, and changing needs.
• Provide one-on-one coaching, mentoring, and motivational support to help clients achieve employment goals.
• Deliver career exploration guidance, including labor market insights and in-demand occupations.
• Coordinate Alternative Engagement and Community Service placements, including ABAWD participation tracking.
• Manage a high-volume caseload while maintaining consistent participant engagement.
• Maintain accurate, timely case notes and documentation in case management systems.
• Complete daily, weekly, and monthly reports aligned with program compliance standards.
• Ensure adherence to HRA, PACE, and contract requirements, including audit readiness.

• High school diploma or GED required. College degree preferred in a related field or equivalent work experience
• Minimum 1-2 years experience in social services, human resources, teaching or counseling
• Ability to assess individual skills with precision and make appropriate referrals
• Ability to problem solve and work with a diverse customer base
• Outstanding verbal and written communication skills
• Ability to work well in a fast-paced environment
• Attention to detail and the ability to prioritize
• Proven ability to exhibit high professionalism, especially under stressful situations
• Proficient in using Microsoft Office products with excellent technical skills
• Ability to multi-task and meet deadlines
• Ability to develop and maintain positive relations with people
• Ability to handle sensitive information and confidential data
• Results-oriented and motivated to take on additional responsibilities
• Bilingual abilities (Spanish, Creole/French, Russian, or similar) are a plus

We provide:

• Competitive wages for high performance
• 11 Paid Holidays
• PTO
• Tuition reimbursement
• Guided Professional Development Plans
• Summer Fridays
• Weekly Wellness Sessions
• Medical/Vision/ Dental
• Employer Paid Life Insurance
• Employer 401k Contributions
• Employee Referral Bonus
• Employee Assistance Programs
• Company Picnics Volunteer Experiences
• Access to Free Financial Counseling
• Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.

About Us:
Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [email protected].