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    ER

    Ergomed

    CRO (Contract Research Organization)

    Case Processing Manager, Team Lead (PV Manager)

    Madrid, SpainRemoteFull-timePosted 1w ago
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    Job description

    • Providing support to other activities undertaken by the project team on behalf of the client and the company
    • Line Manages assigned ICSR staff
    • Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency)
    • Proposes process changes to ICSR Operational Lead
    • Manages ICSR deviations with ICSR Operational Lead support
    • Reviews trackers and timesheet data and ensures accuracy
    • Is involved in ICSR processing and 2nd QC of cases
    • Support other departments, as approved and instructed by ICSR Operational Lead
    • Operates as the assigned team SME and supports other SMEs
    • Supporting the RA & PV Network Department as needed, including acting as the LCPPV (Local Contact Person for Pharmacovigilance) for the specified country and taking on the role of PRLS (Person Responsible for Local Screening) for the designated language, as agreed with the line manager
    • Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
    • 5-6 years of work experience in pharmacovigilance within which minimum 3 year of work experience in line manager role.
    • Excellent communication (written and verbal) skills
    • Organization skills, including attention to details and multitasking
    • Delegation skills
    • Planning and time management
    • Technical skills
    • Team working
    • English – fluent (spoken, written)
    • Advanced literacy (MS Office)

    When you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting.

    We are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here.

    • Quality: we hold ourselves to the standard patients deserve.

    • Integrity and trust: we do the right thing, especially when it is hard.

    • Drive and passion: we care about the outcome, because someone is waiting on it.

    • Agility and responsiveness: we move quickly, because patients cannot wait.

    • Belonging: everyone is welcome, and every voice counts.

    • Collaborative partnerships: we go further by going together.

    We look forward to welcoming your application.

    Job details are sourced from the employer's original posting.

    Open job posting
    ER

    About the company

    Ergomed

    Ergomed Group is a rapidly expanding full service mid-sized CRO specialising in Oncology and Rare Disease. Since its foundation in 1997 the company has grown organically and steadily by making strategic investments and landmark acquisitions, with operations in Europe, North America and Asia Our company allows for employee visibility (you have a voice!) creative contribution and realistic career development. We have nourished a true international culture here at Ergomed. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved. Come and join us in this exciting journey to make a positive impact in patient’s lives.

    View all Ergomed jobs
    Industry
    CRO (Contract Research Organization)
    Founded
    1997
    Open roles
    122

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