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    ER

    Eric Bompard

    Luxury Retail

    Supervisor M.F - Hampstead

    London, United KingdomOn-SiteFull-timePosted 1w ago
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    Job description

    Bompard is looking for a full-time Supervisor (40 hours/week) for our Hampstead store.

    The position is available immediately.

    Main Responsibilities:

    Client Experience & Sales Leadership

    • Lead by example in delivering a premium, personalised client experience, from the warm welcome to the farewell at the door
    • Support, coach and motivate the team to achieve outstanding service standards
    • Handle complex client situations and build lasting loyalty
    • Monitor individual and team sales performance, providing regular feedback

    Product Knowledge & Brand Representation

    • Maintain expert knowledge of the full product range (quality, care, past collections, styling)
    • Train the team in product knowledge and selling techniques
    • Embody the brand's image, values and standards at all times

    Boutique Organisation & Visual Standards

    • Keep the boutique immaculate (sales floor, stockroom and shared areas)
    • Uphold merchandising standards and support visual updates

    Stock Management

    • Oversee deliveries and product checks
    • Monitor stock levels, help prevent stock loss and follow up on special orders
    • Help coordinate regular stock counts

    Operations & Team Management

    • Assist with scheduling and daily team organisation
    • Support opening and closing procedures in line with company and security policies
    • Foster a positive, collaborative and high-performing team spirit

    Sales Performance

    • Own daily, weekly and monthly sales targets
    • Analyse performance indicators and implement action plans to meet and exceed KPIs

    • Previous experience in retail supervision, preferably in premium or luxury fashion
    • Strong leadership and interpersonal skills
    • Passion for client service and high-quality products such as cashmere
    • Proactive, organized, and results-driven

    By joining Bompard, you become part of a French company renowned for its quality and unique cashmere expertise.

    Ready to take on this challenge ?

    Send us your application!

    We look forward to meeting you and sharing this adventure with you in London !

    Job details are sourced from the employer's original posting.

    Open job posting
    ER

    About the company

    Eric Bompard

    Depuis 1985, Bompard cultive l’excellence du cachemire à travers des valeurs fondatrices : transmission, durabilité et exigence de qualité. Chaque création s’inscrit dans un héritage de savoir-faire unique, porté par une maîtrise historique de la maille et une sensibilité rare à la matière. Icônes du vestiaire contemporain, les pièces Bompard dessinent des silhouettes à l’élégance française, intemporelles et affirmées. La Maison propose des collections en résonance avec leur époque, composées d’essentiels souples et raffinés, conçus à partir de matières d’exception. Engagée dans une dynamique de croissance internationale et de développement digital, Bompard affirme son positionnement de référence sur le segment du luxe responsable, en conjuguant tradition artisanale et modernité durable.

    View all Eric Bompard jobs
    Industry
    Luxury Retail
    Founded
    1985
    Open roles
    55

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