Working knowledge of Microsoft 365 Modern Workspace
Working knowledge of Office365 Security and Compliance Centre
Working knowledge of SPAM and threat prevention solutions
Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, OneNote, Outlook, etc)
PowerShell scripting
Troubleshooting, Solving and following up of Level 1 and 2 incidents
Endpoints management through Intune or other Mobile Device Management solution
Operational security, maintenance, and governance
Perform software upgrades and patches (PC Software, Windows patch, firmware upgrades etc.)
Troubleshoot various Office 365 issues including connectivity and mobility
Ability to provide onsite support when needed
Installing, configuring and maintain servers and networks
Troubleshooting and configuration of Exchange Online and Active Directory
Performance management and optimization
Support anti-spam, web-filtering, network perimeter defense appliances and remote access solutions
Manage and support storage and virtualization platforms
Experience in Active Directory infrastructure, primary network services (TCP/IP, DNS, WINS, DHCP, etc.), and networked-based applications such as Exchange, SQL, anti-malware, backup, and disaster recovery systems (BDR).
Monitoring, managing, and troubleshooting of configuring LAN/WAN, CISCO/Fortinet/Netgear Switches/routers, Cisco/Fortinet firewalls, Cisco/RUCKUS wireless devices, SoHo Network Devices, and SDWAN devices.
Remote IOS upgrade of network devices like Switches, Routers, Firewall and WLC.
Good knowledge in Layer 2 & Layer 3 switching technology like VLAN, VTP Server/Client, STP, RSTP, MSTP, Rapid-PVST, Inter-Vlan routing, HSRP, VRRP, stacking switching & troubleshooting.
Firewall Inside, Outside & DMZ zone and Security Level, Policy, rule management, security, High-Availability, Cluster, Failover, logs monitoring and troubleshooting.
REQUIRED SKILLS:
DESIRED SKILLS:
If you have an interest and meet these requirements, we encourage you to apply online!
Must be a United States Citizen to Apply.
Successful applicants will be asked to show proof they can legally work in the U.S.
EOE Principles Only.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
eTrepid is the fastest, most aggressive, highest performing IT Provider in Maryland. We are lean, our engineers are brilliant, and our clients do amazing things. We have been in business forever but we have the energy and enthusiasm of a startup. In order to be successful here, it’s best if you like high adrenaline activities, demand the most from yourself in everything you do, and are ready to work as hard as you play. We want this to be the last place you ever work. You’ll grow with eTrepid; you might just be the next CEO! More importantly, we’ll give you every opportunity to learn the craft. We will train you and we will invest in you.