Primary Care Pharmacy Technician (Bristol Family Medicine)

This position is location at Bristol Family Medicine. 

Job Summary 
The Primary Care Pharmacy Technician (PCPT) shall be responsible for collaborating with physicians, pharmacists, and clinical staff to help patients overcome barriers to medication access while operating within clear protocols and guidance from ETSU Health Department of Family Medicine PharmDs and Physicians. 

Additionally, the PCPT will participate in quality initiatives for medication-related metrics for ETSU Health Family Medicine patients. Personal characteristics necessary for successful performance in this position include flexibility, attention to detail, initiative, cooperation, and a commitment to continuing education to upgrade skills in a constantly developing profession. This individual should demonstrate good communication and interactive skills, oral and written, a positive outcome/results orientation (including accountability for results), and the ability to function successfully as part of intradepartmental or multidisciplinary teams. 

The PCPT should support ETSU Health's Mission and Vision and shall be committed to the improvement of care quality. This individual will collaborate professionally and effectively with team members (including physicians, pharmacists, and nursing teams) regarding patient care needs and to achieve positive, patient-oriented outcomes. This collaboration will include regular communication with the primary care provider and clinical staff for patient-related tasks. Access to patient information may be needed to fulfill the responsibilities of this role. HIPAA training will be required as well as adherence to all ETSU Health confidentiality and other policies and procedures.

Knowledge, Skills, and Abilities 

• Knowledge in the use of related information systems hardware/software.
• The ability to interact with other healthcare providers (including, but not limited to physicians, physicians' assistants, nurse practitioners, nurses, and pharmacists).
• Strong communication skills. 

Required Qualifications 

• High school diploma or equivalent and completion of an accredited pharmacy technician training program.  

Preferred Qualifications 

• One year of related experience in retail pharmacy, hospital pharmacy, or a physician's office setting. 

Compensation & Benefits

• Salary: MR 5
• Job Family: Medical Technical Specialist 1
• Benefits: (Employee Benefits)

Application Instructions

• This non-exempt position will be posted for a minimum of five (5) calendar days. The closing date is subject to change without notice.
• Employment is contingent upon a successful background check.
• Please attach the following documents to your application: a cover letter and resume.

ETSU is an Equal Opportunity Employer

University Overview (as needed) 

East Tennessee State University (ETSU) is an institution with over 14,000 diverse students highly ranked graduate and undergraduate programs. Located in the Southern Appalachian Mountains of Northeast Tennessee, ETSU serves as a hub for community, discovery, and service. Aligned with the institution's mission, we value efforts to engage in teaching, scholarship, creative activities, and service that involve community partners and address significant societal needs in our region and beyond. Recognized in 2024 as a Great College to Work For, recent strategic initiatives prioritize the institution’s focus on community engagement. 

Disclaimer Statement:

Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employee must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.