DEFINITION
The SAP EDI Specialist owns the day-to-day reliability and continuous improvement of electronic data interchange between our customers, suppliers, service providers, and internal systems. Building on a foundation of hands-on EDI expertise, this role serves as the primary point of contact for EDI operations, leading transaction monitoring, exception resolution, mapping validation, and trading partner onboarding across the SAP ECC and EDI environment. The Specialist works cross-functionally with Commercial, Supply Chain, Customer Service, IT, and Finance teams, and acts as the principal liaison to the VAN provider and external integration resources. This position is expected to operate with a high degree of autonomy, translating business needs into functional requirements, driving root-cause resolution of integration issues, and recommending and implementing improvements that strengthen the accuracy, visibility, and resilience of data exchange supporting ordering, shipping, invoicing, warehousing, and procurement activities.
SUPERVISION RECEIVED
This position reports directly to the Customer Service Manager and works closely with IT, SAP Operations, and Finance teams.
SUPERVISION EXERCISED
This position does not directly supervise employees but coordinates the activities of the VAN provider and external EDI/integration resources on assigned projects.
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