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    Eurofins

    Life Sciences

    AI Content Support Analyst

    Bengaluru, IndiaHybridFull-timePosted 3mo ago
    All Eurofins jobs

    Job description

    Title: AI Content Support Analyst
    About the Role
    Join a high-impact digital transformation initiative at Eurofins, where you will contribute directly to building the knowledge foundation for AI-driven solutions.
    As part of the eLIMS-NG program, you will play a key role in transforming training content into structured, AI-ready knowledge assets. Your work will enable faster and more effective access to information through digital tools, including AI-driven support systems.
    This is an excellent opportunity for someone who enjoys working with content, is highly detail-oriented, and is interested in knowledge management and emerging AI use cases.
    What You Will Do

    • Create Foundational Knowledge Content
    • Transcribe training and learning videos into clear, accurate written transcripts
    • Ensure completeness and alignment with the original training material
    • Structure Content for Reuse
    • Convert transcripts into well-organized documents using defined formats
    • Break content into structured sections such as chapters, timelines, and logical flows
    • Ensure content is easy to navigate and understand
    • Prepare Content for AI and Digital Use
    • Structure documentation to support searchability and reuse
    • Organize content so it can be effectively used within AI-driven tools and systems
    • Ensure Quality and Consistency
    • Maintain high standards of accuracy, readability, and formatting consistency
    • Apply defined templates and documentation guidelines
    • Refine outputs based on feedback and quality checks

    What We’re Looking For
    Core Skills

    • Strong written communication and excellent attention to detail
    • Ability to structure and organize information clearly and logically
    • Good listening and comprehension skills
    • Comfortable working with documentation tools (MS Word, Excel, Teams, SharePoint)

    Preferred Experience

    • Experience in transcription, documentation, or administrative roles
    • Exposure to knowledge management or training content
    • Interest in AI, digital tools, or content design

    Who You Are

    • Detail-oriented and quality-focused
    • Highly structured and organized
    • Able to work independently and manage repetitive tasks with consistency
    • Proactive and comfortable working in a fast-paced, project-based environment
    • Deliverables and Success Measurement

    Performance in this role will be evaluated based on clearly defined, output-driven deliverables:

    • Transcription Output
    • Complete transcripts delivered for assigned training videos
    • High accuracy and alignment with source content Structured Documentation
    • Conversion of transcripts into formatted documents with defined structure
    • Clear segmentation into chapters, sections, or timelines & Content Quality
    • Consistent formatting and adherence to defined templates
    • High readability and usability of content
    • AI Readiness of Content
    • Documentation structured to support reuse in AI/chatbot contexts
    • Logical breakdown of information for efficient retrieval
    • Delivery and Timeliness
    • Adherence to agreed timelines and output targets
    • Consistent progress across assigned workload

    Why Join This Role

    • Contribute to a strategic AI and knowledge management initiative
    • Gain hands-on experience in structuring content for AI applications
    • Work closely with global teams supporting the eLIMS-NG rollout
    • Deliver tangible outputs with visible impact

    Soft skills:

    • Strong interpersonal relation skills: diplomatic, patient,
    • Good communicator in an international environment.
    • Keen eye for details be passionate for technical accuracy.
    • Eager to learn continuously: new tech, processes, and functional knowledge.
    • Position entails some travel.

    Personal / Soft Skills:

    • Excellent communication skills.
    • Ability to work effectively in a multicultural and distributed team environment.
    • Proactive and solution-oriented approach.
    • Ability to manage multiple tasks and projects simultaneously.

    PREFERED CANDIDATES:
    The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality.
    Good communication and interpersonal skills to interact with the team in Europe
    BE Computer Science/MCA or any other Bachelor’s degree with the right experience
    PERFORMANCE APPRAISAL CRITERIA:
    Eurofins has a strong focus on the Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be communicated, documented during the first 30 days of your joining.

    Job details are sourced from the employer's original posting.

    Open job posting
    EU

    About the company

    Eurofins

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Eurofins PSS Insourcing has an exciting and rewarding opportunity for a Business Development Manager to join our team.  We are searching for a business development professional with proven experience selling and implementing high-value sales.  Someone who thrives on identifying and closing new business caring for the client through the process will succeed in this role. This position offers the excitement of hunting for new clients with the goal of diversifying our offerings and client base as well as the opportunity to foster and expand partnerships with key clients.  This is a hybrid role working remotely from a home office, travelling locally and within the region for prospect and current client meetings as well as full days spent at current client sites to maximize networking and relationship building opportunities. A successful candidate will have a proven track record and is comfortable reaching out to and meeting with high level decision makers including C-Suite.  This position will manage the strategic sales process including identifying client needs, defining and presenting how PSS can address them, as well as managing the implementation process for new programs. If you’re looking for a rewarding career, a place to call home, apply with us today! 

    View all Eurofins jobs
    Industry
    Life Sciences
    Open roles
    2304

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