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    Eurofins

    Life Sciences

    BMC Helix Developer

    Bengaluru, IndiaOn-SiteFull-time5–8 yrs experiencePosted 1mo ago
    All Eurofins jobs

    Job description

    Eurofins IT Solution is looking for an experienced BMC Helix Developer to join our dynamic team. This role will involve working with a diverse group of professionals to develop, integrate, and maintain BMC Helix solutions that meet our clients' unique needs. The ideal candidate should have a strong background in IT service management and a deep understanding of the ITIL, BMC Helix ITSM, DWPC, DWPA, BMC Helix Innovation Studio.
    Total years of experience – 5 to 8 years
    BMC years of experience – 3 to 5 years
    Key Responsibilities

    • Solution Development: Design, develop, and implement BMC Helix applications and solutions tailored to business requirements.
    • Integration: Integrate BMC Helix with other enterprise systems and third-party applications such as Intune, SCCM, XSOAR,  Monitoring tools (SolarWinds, Site 24/7) to ensure seamless operations and data flow.
    • BMC Discovery and CMDB health: Ensuring the Configuration Management Database (CMDB) is synchronized with the data discovered by BMC Discovery
    • Customization: Customize BMC Helix modules, workflows, and user interfaces to enhance usability and meet specific business needs.
    • Technical Support: Provide technical support and troubleshooting for BMC Helix applications, ensuring timely resolution of issues and minimal disruption to business operations.
    • Documentation: Create and maintain detailed technical documentation, including design specifications, testing plans, and user guides.
    • Collaboration: Work closely with project managers, business analysts, and other stakeholders to gather requirements, provide status updates, and deliver high-quality solutions on time and within budget.
    • Training: Provide training and support to end-users and IT staff on BMC Helix functionalities and best practices.
    • Continuous Improvement: Stay up to date with the latest developments in BMC Helix and IT service management to identify opportunities for process improvements and innovation.
    • Support: Support issues related to the applications: Digital Workplace, Smart IT, Helix Dashboard, Remedy Single Sign-On, Mid-tier. Provide support for BMC Remedy ITSM modules including Incident Management, Problem Management, Asset Management, Configuration Database Management, Service Level Management
    • Configuration: Configure Foundation data and set up ITSM modules. Manage Service Requests using SRM or the Digital Workplace Catalog. Create reconciliation jobs, custom datasets, attributes, and classes in
    • CMDB. Maintain CMDB health checks and configure notifications using HTML.
    • Reporting: Create Reports, Dashboards, and distribute reports.
    • Others: Respond to and resolve issues within defined SLAs. Engage with BMC to identify and resolve issues.

    Just some of the benefits we offer are:

    • Gym membership
    • Company pension scheme
    • •24/7 Employee Assistance programme (Offering Legal, Financial, Medical advice and counselling), and many more

    Why Should You Apply?

    • Competitive pay with a well-established and growing international company.
    • Good benefits and flexible working opportunities.
    • Great location within the city centre.
    • Opportunities to progress and grow with the company.
    • Occasional opportunities to travel and work around the UK and internationally.

    Start date: ASAP

    Interview process: Telephone interview followed by an online coding test and if selected, final stage is a face to face interview

    Please note, we are unable to offer sponsorship, so can only consider applications from candidates who are able to work and live in the UK without restriction

    Job details are sourced from the employer's original posting.

    Open job posting
    EU

    About the company

    Eurofins

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Eurofins PSS Insourcing has an exciting and rewarding opportunity for a Business Development Manager to join our team.  We are searching for a business development professional with proven experience selling and implementing high-value sales.  Someone who thrives on identifying and closing new business caring for the client through the process will succeed in this role. This position offers the excitement of hunting for new clients with the goal of diversifying our offerings and client base as well as the opportunity to foster and expand partnerships with key clients.  This is a hybrid role working remotely from a home office, travelling locally and within the region for prospect and current client meetings as well as full days spent at current client sites to maximize networking and relationship building opportunities. A successful candidate will have a proven track record and is comfortable reaching out to and meeting with high level decision makers including C-Suite.  This position will manage the strategic sales process including identifying client needs, defining and presenting how PSS can address them, as well as managing the implementation process for new programs. If you’re looking for a rewarding career, a place to call home, apply with us today! 

    View all Eurofins jobs
    Industry
    Life Sciences
    Open roles
    2327

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