Responsible for the development and performance of all marketing and sales activities in assigned market
Maintaining and developing a computerized customer and prospect database
Establishes plans and strategies to expand the customer base in the marketing area
Personality, skills and knowledge required:
Understand company operation and knowledge of products, services and laboratory facilities & capabilities
Good business and selling skills for laboratory testing and analysis consultancy
Background knowledge of sampling equipment and devices used in project department and laboratory
Familiar with relevant local government laws and regulations and MS ISO/IEC 17025 clauses 4.4, 4.7 & 4.8
Self-driven, results oriented, responsible and has good communication and supervisory skills
Brief summary of job holder’s scope of duties:
Plan, organise and control of department activities such as costing, quotation, tender etc
Resources and Manpower planning to maximise utilization to meet the sales target
Initiates and coordinates development of action plans to penetrate new markets
Setting targets to himself/herself as well as sales executives
Supervising, motivating and monitoring sales team performance
Providing timely feedback to senior management regarding performance
Plan and organise for market research, competitor and customer surveys
Promote or introduce company’s products and testing services to new customer
Survey and understand the market competitor’s activities and laboratory testing trends
Plan and implement effective marketing strategy to achieve measurable sales target
Maintain customer databases; keep records of customer interaction and transactions, and the details of inquiries, comment and complaints
Analyse, evaluate and review customer’s feedback on services
Handle and resolve customer complaints to ensure proper resolution
Communicate and coordinate with internal departments to meet customer timeframes and enquiries
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
Perform other job related duties as may be assigned by the top management
Education and Qualification required:
Degree in Chemistry discipline or equivalents.
Minimum 5 years and above experiences in related industries
Applicants must be Malaysian citizens.
Dynamic, self-motivated and organized with excellent interpersonal, communication and presentation skills.
Must be a team-player who is resourceful and able to work under stress.
Preferably short notice candidates
Vacancy available in Johor Bahru, Kelana Jaya, Nilai
What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.
Your data:
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Eurofins PSS Insourcing has an exciting and rewarding opportunity for a Business Development Manager to join our team.  We are searching for a business development professional with proven experience selling and implementing high-value sales.  Someone who thrives on identifying and closing new business caring for the client through the process will succeed in this role. This position offers the excitement of hunting for new clients with the goal of diversifying our offerings and client base as well as the opportunity to foster and expand partnerships with key clients.  This is a hybrid role working remotely from a home office, travelling locally and within the region for prospect and current client meetings as well as full days spent at current client sites to maximize networking and relationship building opportunities. A successful candidate will have a proven track record and is comfortable reaching out to and meeting with high level decision makers including C-Suite.  This position will manage the strategic sales process including identifying client needs, defining and presenting how PSS can address them, as well as managing the implementation process for new programs. If you’re looking for a rewarding career, a place to call home, apply with us today!