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    Eurofins

    Life Sciences

    Client Engagement Specialist

    Dublin 18, IrelandOn-SiteFull-time2+ yrs experiencePosted 1w ago
    All Eurofins jobs

    Job description

    The main responsibilities for the Client Engagement Specialist are to setup, configure and maintain client software. This includes ordering and resulting portals & CRM. The role will require a tech savvy, process driven, team player with the ability to build and maintain strong relationships with our clients to ensure their experience of our service is industry leading.

    Playing a leading role in the roll out of Eurofins Biomnis suite of IT integration tools to enhance laboratory services and products offered by Eurofins Clinical Diagnostics to our clients. Building and maintaining strong relationships with the existing and future company customers by developing a complete understanding of the client needs and business area requirements.

    Key to this role is to represent both yourself and Eurofins Clinical Diagnostics in a dignified, professional, and courteous manner to the Irish marketplace. Plus providing the Sales Operations Manager and/or Commercial Director with up-to-date metrics on all activities.

    Education

    • A recognised third level qualification in the biological sciences or healthcare or related discipline
      OR
    • Have a minimum of 2 years’ experience working in a related role

    Experience

    • Experience in customer facing role required

    Any required licences 

    • Full Clean Valid Driving Licence

    Skills and Abilities

    • Strong desire to independently solve problems
    • Excellent relationship building qualities and the competence to work autonomously.
    • Total commitment to client satisfaction
    • Team oriented and willing to adapt quickly to change
    • Excellent presentation and business writing skills

    Competencies

    • Fluent English communication skills required both written and spoken
    • Advanced Microsoft Excel required
    • Dynamics experience desirable
    • Digital problem-solving skills

    Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.

    Yes (In 2025, Eurofins generated total revenues of EUR €7.296 billion, and has been among the best performing stocks in Europe over the past 20 years)

    Your data:

    As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

                                         Eurofins Biomnis is an Equal Opportunities Company

    Job details are sourced from the employer's original posting.

    Open job posting
    EU

    About the company

    Eurofins

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Eurofins PSS Insourcing has an exciting and rewarding opportunity for a Business Development Manager to join our team.  We are searching for a business development professional with proven experience selling and implementing high-value sales.  Someone who thrives on identifying and closing new business caring for the client through the process will succeed in this role. This position offers the excitement of hunting for new clients with the goal of diversifying our offerings and client base as well as the opportunity to foster and expand partnerships with key clients.  This is a hybrid role working remotely from a home office, travelling locally and within the region for prospect and current client meetings as well as full days spent at current client sites to maximize networking and relationship building opportunities. A successful candidate will have a proven track record and is comfortable reaching out to and meeting with high level decision makers including C-Suite.  This position will manage the strategic sales process including identifying client needs, defining and presenting how PSS can address them, as well as managing the implementation process for new programs. If you’re looking for a rewarding career, a place to call home, apply with us today! 

    View all Eurofins jobs
    Industry
    Life Sciences
    Open roles
    2346

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