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    Eurofins

    Life Sciences

    Director, Commercial Operations - BioPharma Product Testing

    Lancaster, United StatesHybridFull-timePosted 1w ago
    All Eurofins jobs

    Job description

    Executive Reporting & Business Intelligence

    • Develop executive dashboards providing visibility into revenue, pipeline, forecast, bookings, activity, and sales productivity.
    • Deliver recurring business reviews and performance analyses for executive leadership.
    • Own KPI governance and reporting standards across the commercial organization.
    • Identify trends, risks, and opportunities and provide actionable recommendations.

    Forecasting & Revenue Planning

    • Lead monthly and quarterly forecasting processes.
    • Improve forecast accuracy through process, reporting, and governance enhancements.
    • Develop predictive models and analysis supporting growth planning.
    • Partner with sales leadership to identify gaps and develop mitigation strategies.

    Sales Compensation & Planning

    • Administer commercial incentive compensation programs.
    • Support annual quota-setting and territory planning processes.
    • Manage quarterly commission calculations, reporting, and dispute resolution.
    • Analyze plan effectiveness and recommend enhancements to drive desired behaviors.

    CRM & Commercial Process Excellence

    • Define and enforce opportunity management standards and pipeline governance.
    • Partner with CRM administrators to improve reporting, automation, and data quality.
    • Drive CRM adoption and process compliance across the sales organization.
    • Identify and implement workflow improvements that increase commercial productivity.

    Commercial Strategy & Optimization

    • Conduct sales productivity, territory, account, and market analyses.
    • Support acquisition integration activities related to sales territories, account ownership, compensation, and performance management.
    • Lead initiatives focused on scaling the commercial infrastructure and improving operational effectiveness.
    • Serve as a trusted advisor to commercial leadership.

    Required

    • Bachelor's degree in Business, Finance, Analytics, Life Sciences, or related field.
    • 8+ years of experience in sales operations, commercial operations, revenue operations, business planning, or related functions.
    • Experience supporting commercial organizations with 40+ sales professionals.
    • Strong expertise in forecasting, pipeline management, sales compensation, and performance analytics.
    • Demonstrated experience building executive dashboards and KPI reporting frameworks.
    • Advanced proficiency with CRM platforms, preferably Microsoft Dynamics.
    • Strong analytical, communication, and stakeholder management skills.

    Preferred

    • Experience supporting life sciences, biopharmaceutical services, CRO, CDMO, laboratory testing, diagnostics, or regulated healthcare organizations.
    • Experience integrating acquisitions and aligning commercial teams.
    • MBA or advanced degree.
    • Experience leading commercial operations teams and building scalable processes.

    Position is full-time, Monday-Friday, 8:00am.- 5:00 pm, with additional hours as needed as workloads require. Candidate living with a commutable distance of Lancaster PA are encouraged to apply.

    Position is hybrid and reports to the Vice President of Business Development

    Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

    Job details are sourced from the employer's original posting.

    Open job posting
    EU

    About the company

    Eurofins

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Eurofins PSS Insourcing has an exciting and rewarding opportunity for a Business Development Manager to join our team.  We are searching for a business development professional with proven experience selling and implementing high-value sales.  Someone who thrives on identifying and closing new business caring for the client through the process will succeed in this role. This position offers the excitement of hunting for new clients with the goal of diversifying our offerings and client base as well as the opportunity to foster and expand partnerships with key clients.  This is a hybrid role working remotely from a home office, travelling locally and within the region for prospect and current client meetings as well as full days spent at current client sites to maximize networking and relationship building opportunities. A successful candidate will have a proven track record and is comfortable reaching out to and meeting with high level decision makers including C-Suite.  This position will manage the strategic sales process including identifying client needs, defining and presenting how PSS can address them, as well as managing the implementation process for new programs. If you’re looking for a rewarding career, a place to call home, apply with us today! 

    View all Eurofins jobs
    Industry
    Life Sciences
    Open roles
    2325

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