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    Eurofins

    Life Sciences

    IT Field Technician

    Nantes, FranceOn-SiteFull-time5+ yrs experiencePosted 1mo ago
    All Eurofins jobs

    Job description

    We are looking for technically skilled candidates with good problem-solving ability for the position of IT Field Technician. The duties of an IT Field Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.

    IT Field Technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems and implement solutions to them.

    Duties to include:

    • Installing, configuring and maintaining standard computer hardware and software
    • Assist customers with troubleshooting of computer related issues such as virus removal/password resets/email setup/software installations/setting up accounts for new users
    • Assist customers with first level troubleshooting of network equipment
    • Maintain accurate records of completed and pending jobs using the Eurofins ticketing system (OTRS)
    • Follow Eurofins policies and procedures to including incident/problem escalation
    • Provide friendly and helpful customer service as first point of contact
    • Responding in a timely manner to service issues and requests
    • Repairing and replacing equipment as necessary

    Qualifications

    • Bachelor’s Degree in Computer Science or equivalent work experience
    • 3+ years’ experience in computer networks maintenance (Cisco and HP)
    • 5+ years’ experience on current computer and server operating systems
    • Hands of knowledge of Windows 7/10, Windows server 2016, Active Directory, Microsoft Office suite
    • Ability to meet deadlines and manage stress effectively in high-pressure situations
    • Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience
    • Good command in English

    Job conditions:

    •Type of contract: permanent
    •Traveling: depending on on-going projects but maybe up to 20%, mainly France.
    •Availability: as soon as possible
    •Remuneration: to be defined according to the profile

    What we offer:

    • A launch pad into various management opportunities – within the many business lines of Eurofins globally – or into the management hierarchy in our different corporate functions.
    • The opportunity to grow your skills in a demanding, fast growing organization.
    • A chance to become part of a highly motivated international team of professionals.

    Job details are sourced from the employer's original posting.

    Open job posting
    EU

    About the company

    Eurofins

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Eurofins PSS Insourcing has an exciting and rewarding opportunity for a Business Development Manager to join our team.  We are searching for a business development professional with proven experience selling and implementing high-value sales.  Someone who thrives on identifying and closing new business caring for the client through the process will succeed in this role. This position offers the excitement of hunting for new clients with the goal of diversifying our offerings and client base as well as the opportunity to foster and expand partnerships with key clients.  This is a hybrid role working remotely from a home office, travelling locally and within the region for prospect and current client meetings as well as full days spent at current client sites to maximize networking and relationship building opportunities. A successful candidate will have a proven track record and is comfortable reaching out to and meeting with high level decision makers including C-Suite.  This position will manage the strategic sales process including identifying client needs, defining and presenting how PSS can address them, as well as managing the implementation process for new programs. If you’re looking for a rewarding career, a place to call home, apply with us today! 

    View all Eurofins jobs
    Industry
    Life Sciences
    Open roles
    2300

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