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    [Quan 1, HCM] Global Technical Supervisor - Hardline base - TIC Lab

    Ho Chi Minh, VietnamOn-SiteFull-time5+ yrs experiencePosted 2mo ago
    All Eurofins jobs

    Job description

    This job description file describes the mission, role, and responsibilities of the Technical Supervisor (E&E products, DIY products, and hard goods) in Eurofins CPA. The main purpose is to provide a clear understanding of the job scope for recruitment, performance management, and operational alignment.

    A.         Responsibility

    This document is strictly confidential, and each recipient of one copy is responsible for maintaining its confidentiality. The Human Resources Manager oversees updates and external distribution of its content (e.g., recruitment partners).

    B.         Definition

    The Technical Supervisor is part of the Technical & Quality Department and reports to the Technical Manager or relevant line manager.

    The role is responsible for supervising the technical activities related to Electrical & Electronic (E&E) products, DIY products, and hard goods inspection and reporting activities, ensuring alignment with internal procedures and applicable international standards.

    The objectives of the Technical Supervisor are:

    ·       To ensure technical competency of inspectors and report reviewers

    ·       To Improve consistency and accuracy of inspection and reporting

    ·       To support compliance with international standards and client requirements

    ·       To strengthen training and knowledge sharing across teams

    C.         Mission

    The mission of the Technical Supervisor is to ensure the technical competency, consistency, and quality of inspection and reporting activities across E&E products, DIY products, and hard goods, while supporting compliance with internal procedures and international standards.

    D.         Mission scope

    1. Technical Competency Management

    The Technical Supervisor must:

    • Monitor and assess the technical competency of QCs and report reviewers
    • Identify technical gaps and define improvement actions
    • Ensure inspection and reporting activities are aligned with internal SOPs and standards
    • Maintain and update technical guidelines and inspection protocols
    • Drive the standardization of inspection practices across teams
    • Support on-site trials for new customers and products as needed.

    2. Training & Development

    The Technical Supervisor must:

    • Develop and maintain training materials related to E&E products, DIY products, and hard goods inspection.
    • Design and deliver training programs (on-site and remote)
    • Conduct regular technical training sessions and knowledge sharing
    • Evaluate training effectiveness and continuously improve training content
    • Support onboarding interview, training and qualification of new inspectors

    3. Technical Support & Quality Assurance

    The Technical Supervisor must:

    • Provide technical support and guidance on testing, inspection, and compliance issues
    • Ensure consistency and quality of inspection results and reports
    • Respond to internal technical inquiries from operational teams
    • Support investigation and resolution of technical issues or discrepancies
    • Participate in internal audits or cross-check activities as required

    4. Inspection Booking Validation

    The Technical Supervisor must:

    ·       Ensure proper validation of hardline inspection bookings, including the defining of necessary on-site tests.

    ·       Ensure inspectors understand and correctly apply inspection procedures and on-site testing methods., by co-operate with booking team.

    • Degree in Electrical/Electronic Engineering or related discipline
    • Fluent in English Business (4 skills Listent, speaking, reading, writing)
    • Minimum 5 years of experience in E&E testing, inspection, or certification
    • Familiarity with IEC/EN and/or UL/ANSI standards
    • Experience in training, SOP development, or technical supervision is preferred
    • Strong communication and problem-solving skills
    • Willingness to travel for on-site support

    Working location: Viet Dragon Tower, 141 Nguyen Du, Ben Thanh, Ho Chi Minh City, Vietnam

    At Eurofins, we offer a well-balanced benefits package include:

    1. Compensation & Financial Stability

    • 100% salary during probation
    • Full Social Insurance coverage from day one
    • 13th-month salary
    • Performance-based bonus (applicable for Sales roles)

    2. Well-being & Healthcare

    • Meal allowance
    • Milk allowance
    • Comprehensive healthcare insurance
      (applied after probation; extended to family members depending on level)
    • Annual health check-up

    3. Time Off & Work-Life Balance

    • Standard working schedule: Monday to Friday
    • 14–16 days of annual leave per year
    • One additional day off and a gift card during your birthday month

    Job details are sourced from the employer's original posting.

    Open job posting
    EU

    About the company

    Eurofins

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Eurofins PSS Insourcing has an exciting and rewarding opportunity for a Business Development Manager to join our team.  We are searching for a business development professional with proven experience selling and implementing high-value sales.  Someone who thrives on identifying and closing new business caring for the client through the process will succeed in this role. This position offers the excitement of hunting for new clients with the goal of diversifying our offerings and client base as well as the opportunity to foster and expand partnerships with key clients.  This is a hybrid role working remotely from a home office, travelling locally and within the region for prospect and current client meetings as well as full days spent at current client sites to maximize networking and relationship building opportunities. A successful candidate will have a proven track record and is comfortable reaching out to and meeting with high level decision makers including C-Suite.  This position will manage the strategic sales process including identifying client needs, defining and presenting how PSS can address them, as well as managing the implementation process for new programs. If you’re looking for a rewarding career, a place to call home, apply with us today! 

    View all Eurofins jobs
    Industry
    Life Sciences
    Open roles
    2304

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