Sample Receiving Supervisor - Eurofins Environment Testing Northeast - North Kingstown, RI

The Sample Receiving Supervisor is responsible for overseeing the daily operations of the Sample Receiving department and ensuring the accurate receipt, login, tracking, and distribution of environmental samples. This position works closely with laboratory management and staff to support operational efficiency, quality, customer service, and regulatory compliance.

Supervisor responsibilities include, but are not limited to, the following:

• Assures compliance with health and safety requirements and serves as a resource for Sample Receiving personnel.
• Ensures adherence to QA and QC protocols and departmental procedures.
• Supervises daily Sample Receiving activities, including sample login, verification, chain of custody review, and sample distribution.
• Assists with scheduling, timekeeping review, and coordination of staffing resources to meet workload demands.
• Provides training, coaching, and support to Sample Receiving personnel.
• Ensures effective communication between Sample Receiving, laboratory departments, project management, and client services teams.
• Adheres to corporate policies and standard operating procedures (SOPs).
• Assists in maintaining and updating departmental SOPs as needed.
• Monitors productivity, turnaround times, and departmental performance metrics.
• Assists in investigating and resolving sample discrepancies, documentation issues, and customer concerns.
• Maintains adequate inventory of Sample Receiving supplies and collection kit materials.
• Supports continuous improvement initiatives focused on efficiency, quality, and customer satisfaction.
• Promotes a positive work environment and fosters teamwork within the department.
• Performs other duties as assigned.

Basic Minimum Qualifications:

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• Minimum of 3 years of laboratory, sample receiving, sample login, or related environmental testing experience.
• Minimum of 1 year of supervisory, lead, or team leadership experience preferred.
• Experience with environmental samples, chain of custody review, sample login, and collection kit preparation preferred.
• Experience in an environmental laboratory is a plus.
• Must be able to work standing for most of the day.
• Must be able to lift up to 55 pounds.

The ideal candidate would possess:

• Previous experience supervising or leading employees.
• Strong computer and organizational skills.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and ability to manage multiple priorities.
• Ability to work independently and as part of a team.
• Self-motivated with a positive attitude and strong problem-solving abilities.
• Customer service experience and the ability to effectively address client concerns.
• Ability to delegate tasks and support employee development and training.

Requirements:

• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is a requirement, including the ability to read, write and speak in English

Position is full-time Monday – Friday. Varied schedule – ability to work between 1st shift and 2nd shift as needed. Candidates currently living within a commutable distance of North Kingstown, RI are encouraged to apply.

Salary range: $50,000 - $55,000/yr

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! At Eurofins, we believe sustainability is at the heart of everything we do. Guided by our vision to be the Global Leader in “Testing for Life,” our mission to contribute to a healthier and safer world, and our core values, we are building a strong foundation for Environmental, Social, and Governance (ESG) initiatives. Eurofins’ commitment to sustainability begins within our own companies through a shared responsibility to people and the planet. With climate change posing an imminent threat, Eurofins and its many companies recognize their duty to proactively reduce or offset the environmental impact of essential operations while also helping our clients do the same—serving as a true ESG Enabler.

Find out more in our career page: https://careers.eurofins.com/ 

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure :40 the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.