Follow up and monitor testing request by applicant./Theo dõi và giám sát yêu cầu thí nghiệm của người yêu cầu.
Communicate and Co-operate with Customer and Lab to work procedure smoothly/ Giao tiếp và hợp tác với Khách hàng và Phòng thí nghiệm để làm việc theo quy trình một cách trôi chảy.
Trách nhiệm chung (General duties)
Review test application & prepare worksheet for lab section/ Xem xét áp dụng thí nghiệm & chuẩn bị bảng tính cho phần thí nghiệm.
Distribute testing report to customers/ Gửi báo cáo thí nghiệm cho khách hàng.
Establish and maintain good relationship with customers./ Thiết lập và duy trì mối quan hệ tốt với khách hàng.
Deal with complaints regarding the customer feedback./ Giải quyết các khiếu nại liên quan đến phản hồi của khách hàng.
Monitor testing job and progress/ Giám sát công việc kiểm thử và tiến độ.
Update client’s requirements./Cập nhật yêu cầu của khách hàng.
Cooperate with sales & finalization staffs for job proceeding./ Phối hợp với nhân viên kinh doanh & quyết toán để triển khai công việc.
Kinh nghiệm (Experiences):
At least 2 years work experience as Customer Service Executive, preferably from 3rd party labs/ Tối thiểu 2 năm kinh nghiệm Chăm sóc khách hàng, lợi thế làm việc cho phòng kiểm nghiệm bên thứ 3
Trình độ học vấn, chuyên ngành (Education Background, Major)
Graduated from University or College from Textile major or Chemistry back ground is better/ Tốt nghiệp Đại học, Cao đẳng chuyên ngành Dệt hoặc Hóa trở lên
Trình độ ngoại ngữ (Foreign Languages Skills)
English: Reading Document, Writing, Listening and Speaking. Chinese language is of advantage/ Tiếng Anh: Đọc hiểu tài liệu, viết và Nói. Có Tiếng Hoa là một lợi thế
Khác (Others)
Patient, hardworking, careful, honest/ Kiên nhẫn, chăm chỉ, cẩn thận, trung thực
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. Eurofins PSS Insourcing has an exciting and rewarding opportunity for a Business Development Manager to join our team.  We are searching for a business development professional with proven experience selling and implementing high-value sales.  Someone who thrives on identifying and closing new business caring for the client through the process will succeed in this role. This position offers the excitement of hunting for new clients with the goal of diversifying our offerings and client base as well as the opportunity to foster and expand partnerships with key clients.  This is a hybrid role working remotely from a home office, travelling locally and within the region for prospect and current client meetings as well as full days spent at current client sites to maximize networking and relationship building opportunities. A successful candidate will have a proven track record and is comfortable reaching out to and meeting with high level decision makers including C-Suite.  This position will manage the strategic sales process including identifying client needs, defining and presenting how PSS can address them, as well as managing the implementation process for new programs. If you’re looking for a rewarding career, a place to call home, apply with us today!