Main objectives :
Support the E-commerce Site and Content team in the maintenance, content creation and optimization of Europcar, Goldcar, InterRent &
Ubeeqo websites and apps
● Participate in testing new features
● Participate in the launch of new responsive websites
● Support the migration of the partnership microsites
Major areas of accountability :
Content & Merchandising:
- Support all merchandising activities from content creation to publishing (global and cross border campaigns, destination and products-oriented content for corporate and Franchise countries)
- Coordinate and update content
- Create new product pages and coordinate full roll out
- Update training guides with latest material and best practices (internal use)
- Provide training sessions to the new franchisee countries on the digital platform
- Liaise with local site management teams for efficient and effective implementation of actions
Quality & Testing:
- Coordinate day-to-day maintenance / testing
- Review and centralize the incidents linked to Ecommerce topics
Digital Projects Support:
- Test new features developed to ensure the quality of developments before they go online.
- Work with the product team to provide professional quality digital platforms to B2C, B2B, B2B2C and Franchisee customers
INTERNAL AND EXTERNAL RELATIONSHIPS
● Internal: Europcar Countries (corporate and franchisee ), IT, Product, Design, Partnerships Team, E-commerce team, Customer Services, Information Management, Finance / Controlling, Legal.
● External: Partners, Agencies, Suppliers
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
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