Reporting to the Team Lead /Senior– Customer Service.
We are seeking a proactive and customer-focused Thai-speaking Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional support to our Thai, English & other native speaking clients (using google translate), resolving inquiries efficiently, employing a value-based relationship approach such as upselling & cross-selling and ensuring a positive customer experience. You will work in a team comprising culturally diverse professionals with different skill sets who support each other in delivering impactful results.
Key Responsibilities:
Exinity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
We believe in the power of risk-driven investing to help individuals achieve a better life. Our mission is to unlock this potential for the emerging global generation. We provide individuals in fast-developing economies with the guidance, tools, and market access they need to trade and invest confidently. Our goal is to empower clients to become their own wealth managers, enabling them to create investment strategies and make decisions effortlessly, on their own terms, and in their own way. Our journey began with the early days of online Forex trading. As a pioneer of the MetaTrader platform, Alpari rapidly expanded in emerging markets and was joined by our sister brand, FXTM, in 2011. Today, we continue to grow our portfolio of brands, serving over two million clients across 150 countries from regulated centers on four continents. Exinity is a dynamic and diverse company with offices across Europe, Asia, and Africa. We are committed to fostering talent and providing our people with the "Freedom to Succeed." Join us to develop your skills, take on early responsibilities, and build a rewarding career in a fast-growing, innovative company.