Associate CX

<p style="margin-bottom:0cm;line-height:normal;background:white;"><strong>About Expand My Business:</strong></p><p style="margin-bottom:0cm;text-align:justify;line-height: normal;background:white;"><br>Expand My Business (EMB) is Asia’s largest B2B managed marketplace for digital services. The company is headquartered in Gurugram and currently employs 90+ spread across Tech, Sales, Operations and Marketing and have served over 1000+ clients worldwide.

EMB has already raised capital from a few top global VCs and has closed its series A recently. EMB has grown 10X in revenue over the past 6 months post funding from Chiratae and Tanglin Venture Partners and plans a 30X growth over the next 12-18 months. EMB is looking forward to building a world<br>class product for buyers and vendors and thus hiring for product and engineering leadership.</p><p style="margin-bottom:0cm;text-align:justify;line-height: normal;background:white;"><br></p><p style="margin-bottom:0cm;text-align:justify;line-height: normal;background:white;"><strong>Job Overview</strong></p><p style="margin-bottom:0cm;text-align:justify;line-height: normal;background:white;"><br>We are looking for passionate individuals and sharp communicators who are motivated to be a part of a hyper-growth startup.

The individual will assist in developing inter-departmental synergies and maximizing the organization’s sales potential while working with prospective businesses to build partnerships that enhance digital growth across all spectrums.</p><p style="margin-bottom:0cm;text-align:justify;line-height: normal;background:white;"><br></p><p style="margin-bottom:7.15pt;line-height:normal;background: white;"><strong>Responsibilities -</strong></p><ul type="disc"><li style=" line-height:normal; background:white;">Calling marketing-generated leads to identify the prospects.</li><li style=" line-height:normal; background:white;">Understand the needs and gather requirements related to digital services from clients.</li><li style=" line-height:normal; background:white;">Schedule appointments and meet with qualified prospects for the sales team.</li><li style=" line-height:normal; background:white;">Manage and maintain accurate and up-to-date records of all calls, leads, and prospects in the CRM system</li><li style=" line-height:normal; background:white;">Collaborate with the sales team to develop strategies and improve prospect identification.</li></ul><p style="margin-bottom:7.15pt;line-height:normal;background: white;"><strong>Eligibility Criteria -</strong></p><ul type="disc"><li style=" line-height:normal; background:white;">Minimum experience of 6 months in a similar role.

(Freshers can also apply)</li><li style=" line-height:normal; background:white;">Excellent communication, objection handling, and rapport-building skills.</li><li style=" line-height:normal; background:white;">Strong organizational and time-management skills</li><li style=" line-height:normal; background:white;">Self-motivated and performance-driven individual</li><li style=" line-height:normal; background:white;">Good in client-facing and handling objections.</li><li style=" line-height:normal; background:white;">Wants to work in a high-growth startup environment.</li><li style=" line-height:normal; background:white;">Has knowledge or interest in the Saas/Digital services.</li></ul><p style="margin-bottom:0cm;line-height:normal;background:white;"><strong>What can you expect?</strong></p><p style="margin-bottom:0cm;line-height:normal;background:white;"><br>● An agile and collaborative work culture with great ownership opportunities.<br>● Strong ownership expectations.<br>● Working with some of the smartest and lucrative individuals.<br>● Strong ecosystem with cross-industry work possibilities.<br>● An environment driven with the “doer” mindset and high performance.<br>● A shot at building collaborative relations and alliances with key stakeholders.<br>● Working with global entities to offer time and cost efficient solutions.</p>