Ensure the proper and timely logging of incoming clearance documentation, while providing an exceptional customer service within the Customs Brokerage department. Field all methods of document turn over (fax, email, ftp) and log with timeliness and accuracy.
Major Responsibilities:
- Answering phone calls and managing transfers to appropriate departments.
- Greeting office visitors and getting them signed in according to Expeditors protocols
- Deliver Exceptional customer service
- Ensure accurate and timely data entry into our operating system
- Receive shipment notifications
- Review documents and prioritize
- Ensure customer profiles are updated and current for assigned accounts
- Support operations where needed
- Meets company standards of 52 hours training per year
- Excellent verbal and written communication
- Experience with word processing, spreadsheets, Windows, Outlook and various PC based software
- Willingness to learn and develop the industry skills
- Sense of urgency
- Attention to detail
- Have a positive attitude and an innate desire to help people
- Desire to work in a team environment
- Work with integrity
- Maintain a professional Appearance
- Have Confidence even in the face of intense challenges
- Be curious to learn and grow
- Adhere to the company's 10 cultural attributes: Appearance, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor and Visionary
- Be resolute and results oriented- get the job done!
Expeditors offers excellent benefits:
Salary Range: $38,000.00 – 45,000.00
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. They are a solutions-based organization that takes time to understand each customer’s individual business needs. As a non-asset based organization, they have considerable flexibility when managing our customers’ supply chains.