- Knowledge to create Import files.
- Understand and use the Transcon DDL workflow and other tools to ensure shipments have the proper events in the files.
- Ensure to request appointments for shipments delivering to Consignees that need one if no appointment is needed.
- Ensure to update appointment once confirmed.
- Ensure to update Expected Delivery date for shipments that do not need appointment based on arrival.
- Dispatch shipments timely based on arrival and appointment.
- APT/XDD no ESD
- ESD no TBS/DOP
- TBS/DOP no TNF
- GPS loads and truck monitoring
- Ensure all paperwork, seals and GPS units are assigned prior to GPS shipments being picked up.
- Ensure Driver Checkins are correctly filled out by Expeditors and driver/s for all GPS loads.
- Ensure all HAWB’s and shipments are staged prior to arrival of trucks for pickup.
- Ensure all HAWB’s and shipments are loaded on the correct trucks by monitoring and tallying the loading of those trucks.
- Adherence to procedures as outlined in DLSOPS for customers.
- Escalation of problems to Management when necessary.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Meet KPI standards in accordance with the Company’s procedures.
- Must meet 52 hours of training yearly.
Culture:
- Proactively promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
- Attend branch meetings and accumulate required number of training hours.
- Knowledge of the Chicagoland area.
- Six months to one year related experience in Domestic operations.
- Operations/Industry Knowledge preferred
- Excellent oral and written communication skills
- A proven history of providing exceptional customer service at all levels
- Excellent organizational skills, time management skills in addition to a professional attitude
- Great attitude and background based on compliments from customers and coworkers
- Strong MS Office skills including Excel, PowerPoint, and OneNote
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
- The position pays $20.00-$28.00 per hour based on education and experience
