HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    EX

    Experian

    Data and Technology

    Analista de Customer Success Pleno

    São Paulo, BrazilOn-SiteFull-timePosted 2d ago
    All Experian jobs

    Job description

    Buscamos um(a) profissional de Customer Success para garantir a adoção, o engajamento e a geração de valor para os clientes por meio de uma atuação consultiva e estratégica. O objetivo é fortalecer o relacionamento com a carteira, impulsionar resultados e identificar oportunidades de expansão de negócios.

    • Conduzir treinamentos de onboarding sobre os produtos e soluções contratadas
    • Adaptar treinamentos e abordagens de acordo com o perfil, necessidades e maturidade de cada cliente;
    • Entender o negócio do cliente e suas principais dores
    • Identificar e desenvolver oportunidades de expansão (upsell e cross-sell)
    • Sugerir melhorias no uso dos produtos
    • Realizar contatos periódicos (follow-ups estratégicos)
    • Experiência prévia em Customer Success, Account Management ou áreas comerciais
    • Excelente comunicação e habilidade para conduzir conversas estratégicas com clientes
    • Perfil consultivo e orientado a resultado
    • Organização e disciplina

    Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

    Experian Careers - Creating a better tomorrow together

    Find out what its like to work for Experian by clicking here

    Job details are sourced from the employer's original posting.

    Open job posting
    EX

    About the company

    Experian

    Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them to save time and money. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

    View all Experian jobs
    Industry
    Data and Technology
    Open roles
    209

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.