Head of Revenue Operations

The Opportunity

Revenue Operations (RevOps) is the operating core of the go-to-market system for Experian UK&I, and the Head of RevOps owns it.

This is the role that turns commercial strategy into a number leadership can commit to. You will own the forecasting framework, pipeline governance, sales operating rhythm, systems, analytics, planning and productivity initiatives that underpin business performance. Working closely with Sales, Finance and senior leadership, you will ensure growth is predictable, measurable and repeatable.

Leading a team of specialists across forecasting, analytics, systems, incentives, planning, automation and enablement, you will build and evolve the operating engine that supports Experian UK's ambitious growth agenda.

This role combines operational leadership with strong commercial and financial judgement. You will be as comfortable challenging forecast assumptions, margins and cost lines as you are improving pipeline quality, seller productivity and data integrity.

The Context

RevOps sits alongside Commercial Growth and Partners & Alliances within Sales Strategy & Operations and provides the trusted forecast, planning discipline, data foundation and operating cadence that enable commercial success.

As Experian UK&I pursues significant growth over the coming years, RevOps plays a critical role in ensuring leadership can make decisions based on insight, confidence and financial rigour.

Key Responsibilities

• Own the commercial forecasting process and the bottom-up revenue forecast that informs leadership decision-making.
• Lead annual planning, capacity modelling and resource planning to ensure growth targets are supported by realistic commercial assumptions.
• Define and govern pipeline standards, coverage measures and forecasting disciplines that create a trusted single source of truth.
• Drive excellence across Salesforce and the wider revenue technology and analytics ecosystem, ensuring strong data quality and process adoption.
• Deliver actionable insights across pipeline performance, conversion, retention, productivity and revenue growth.
• Improve seller productivity through process simplification, automation and AI-enabled ways of working.
• Lead sales methodology, training and adoption programmes that improve consistency and execution across the sales organisation.
• Establish robust renewal forecasting and retained revenue visibility, identifying risks and opportunities early.
• Own the operating rhythm for forecasting, pipeline reviews, business reviews and planning cycles.
• Lead, develop and inspire a high-performing RevOps team while managing the function's budget and priorities.

Essential Experience

• Significant leadership experience in Revenue Operations, Sales Operations, Commercial Operations or Commercial Finance within a complex B2B organisation.
• A proven track record of owning forecasting methodologies and revenue commitments used by senior leadership.
• Strong commercial and financial acumen, with experience building forecasting, capacity and resource models and partnering closely with Finance.
• Experience working with Salesforce and modern sales analytics platforms, including business intelligence and revenue intelligence tools.
• Demonstrated success in improving forecast accuracy, pipeline governance, operational effectiveness and sales productivity.
• Experience designing and running the operating cadence of a sales organisation, including forecasting reviews, business reviews and planning processes.
• A track record of leading and developing multifunctional teams and influencing senior stakeholders across commercial, finance and HR functions.

Desirable

• Experience in FP&A, Commercial Finance or a formal finance qualification (ACA, ACCA, CIMA or equivalent).
• Experience across the full revenue lifecycle, including renewals and retention forecasting.
• Knowledge of AI and automation applications within revenue operations.
• Experience supporting large-scale growth, transformation or operating-model change programmes.

Benefits package includes:

• Hybrid working 60%
• Great compensation package and discretionary commission plan
• Core benefits include pension, Bupa healthcare, Sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Internal grade: EB6

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