Job Description:
Experience: 8-13 Years
Key Responsibilities
- Technically lead the sustenance team responsible for maintaining, supporting, and enhancing Network Automation and Orchestration products.
- Own the overall sustenance engineering lifecycle, including defect resolution, product enhancements, maintenance releases, and associated design, code, and unit/integration test artifacts.
- Drive engineering excellence through effective debugging, root-cause analysis, code quality, regression testing, and automation of repetitive maintenance activities.
- Analyse production issues and customer-reported defects, establish root causes, and drive timely resolution in collaboration with cross-functional teams.
- Mentor team members on troubleshooting, design principles, coding standards, testing practices, and effective problem-solving.
- Collaborate closely with Product Management, Development, QA, Customer Support, and other engineering teams to ensure end-to-end resolution of product issues and successful delivery of enhancements.
Required Skills and Expertise
Core Competencies
- Complete exposure to the entire Product Life Cycle (MUST HAVE)
- Exceptional written and verbal communication skills
- Proficiency in local and remote debugging
Architecture and Design
- Microservices-based architecture and best practices
- Hands-on experience with Docker containers, Kubernetes (K8s, K3s) clusters, and Helm charts
- Exposure to cloud application development
- Sound data and information modelling techniques using YANG, UML, JSON, and related tools
Programming and Development
- Strong coding and debugging experience with Java or Golang
- Linux OS proficiency, advanced data structures, and IPC mechanisms
- Intricate understanding of multi-threading, routines, network programming, and object-oriented methodologies
- Agile Development Model with CI/CD, Jenkins pipeline, and Git environment
Data Management and Messaging
- Database concepts and deployment models: RDBMS, NoSQL, PostgreSQL, Redis, MariaDB
- Messaging services such as RabbitMQ and Kafka
- Working experience with webhook and web sockets
Networking and Protocols
- OpenAPI, OpenConfig, NETCONF, Streaming Telemetry, GNMI, gRPC, and XMPP
- Knowledge of WLAN or L2/L3 OSI layer protocols: 802.1Q, LAGs, VxLAN, EVPN, ACLs, Route Policy, MPLS/VPLS, BGP, L2 Forwarding, and L3 Routing
Preferred Qualifications
- Experience with network orchestration platforms and automation frameworks
- Background in building scalable, highly available distributed systems
- Experience mentoring junior engineers and leading technical teams
- Familiarity with containerized deployment architectures and orchestration platforms
- Prior experience with telemetry and streaming analytics
