Project Manager

REPORTS TO: Director, Installation Are you an organized, detail-oriented project manager with a knack for delivering seamless installation projects? We're looking for a dynamic leader to own end-to-end project execution—from kickoff to client handoff. If you thrive on managing schedules, analyzing data, coordinating teams, and ensuring customer satisfaction, join us to make an impact! EyeQ Monitoring is the fastest growing provider of remote video surveillance and business intelligence in the US.

From our Command Center in Marietta, GA we outsource eyeballs and ears for commercial clients to cost-effectively drive value in security, loss prevention, risk mitigation and business intelligence. We are a team of security and technology enthusiasts that are focused on building a global business that provides meaningful solutions for our partners as well as long-term career opportunities for our team members. We are looking to add a new Project Manager to our incredibly talented Installation team.

This person will be responsible for the planning and executing of assigned installation projects and project goals. They will create and deliver reports, analyze data from project execution, and any other duties as determined by the Installation team. Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do. We value trusted partnerships. We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don’t fit.

We build to last. We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time. We take the hill. We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us. We enjoy the journey. We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.

Responsibilities Responsible for all assigned projects kick-off, ongoing maintenance, final execution and client hand-off to Customer Experience Ownership of project financial and operational forecasting Responsible for initiating and maintaining ongoing communication of status and project updates to internal stakeholders and external clients Coordinate installation schedules with technicians, customers and general contractors as needed Work with the Provisioning department for configuration and testing of hardware and software Work with the Technical Services team to provide network support to a variety of operating systems Maintain project tracker/backlog ensuring it is always up to date to keep track of and report on project progress and status Solicit and obtain quotes from sub-contractors and materials vendors Procure materials and labor for jobs/projects including negotiating pricing with vendors and/or subcontractors needed Identify any issues and ensure they are resolved promptly Research information as required Site visits as needed to determine the quality of the installation/project Be a contributing member of weekly Installation team meetings and reporting of the following KPI’s: Project variance Project cycle times Customer project ratings Any other KPI’s assigned by the department head Other duties assigned