Image Wkst Operator I

• Provide excellent service to customers by accurately and efficiently processing transactions
• Assist in resolving routine and complex IP issues including out-of-balance transactions
• Verify and clear branches for release
• Close balanced runs in preparation for transmission of outgoing Cash Letters to Federal Reserve
• Assist in researching and processing adjustments internally
• Efficiently sort and process lockbox payment transactions as needed
• Help identify process improvements and assist with revising departmental procedure documentation as needed
• Competently utilize the Bank’s Image/IP systems and processes
• Help ensure all IP equipment is well-maintained and operational

• Enthusiastic self-starter who effectively works under supervision
• Results-oriented, structured professional who sets and achieves goals and objectives within deadlines
• Strong team player who enjoys working with and helping other team members
• Effective problem-solver who carefully analyzes issues, determines root causes, and implements solutions
• Process-oriented team member with a passion for continuous improvement and operational excellence
• Key contributor with meticulous attention to detail
• Able to work midday through late afternoons/evenings.  Schedule may vary depending upon work volume.  Occasional overtime required

• High school diploma or equivalent required; post-high school education preferred
• 1-2+ years’ previous experience with image/IP systems and processes at a financial institution preferred
• Ability to use 10-key equipment at 10,000 strokes per hour with an error rate of less than 1%
• Successful completion of a credit history check

F&M Bank 121 West Pine Street, Lodi CA 95240

We are an equal opportunity employer - This organization participates in E-Verify - Esta Organización Participa en E-Verify