Leasing Manager - Affordable Housing

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

The Leasing Manager provides supervision for properties and of the leasing specialist to ensure the occupancy of assigned rental units and their renewal rate. In alignment with Fairstead Management, the Leasing Manager ensures all leases are completed appropriately and all properties meet a certain set of standards. The Leasing Manager will be required to ensure tenants are satisfied and properties are safe.

RESPONSIBILITIES:

• Handles prospective residents to identify their housing needs.

• Interview and determine eligibility based on established criteria.

• Shows vacant and model units and property amenities specified by Fairstead Management.

• Conducts follow-up calls and peruses rental status.

• Complete applicant screening process and prepares appropriate correspondence based upon the result.

• Prepares leases and related leasing addendums.

• Maintains lease records and files.

• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures.

• Adheres to affordable housing programs and HUD/Agency regulations.
• Adheres to NYC Rent Regulation Laws and leasing procedures

• Ensures accuracy of leasing data entered the property software by all leasing associates.

• Reviews move-in files to ensure completion of assembly and accuracy.

• Processes and inspects weekly occupancy reports and ensures that all traffic data is entered.

• Works with Leasing Consultants to increase effectiveness of techniques as needed.

• Prepares an analysis of call source for property management. 

• Reviews all leasing associate files prior to move-ins and after.

• Monitors the occupancy of the property and strategizes and leads the leasing team towards meeting goals.

• Assist with resident retention.

• Provides ongoing customer service to residents after moving in.

• Process work order request and assist with day-to-day operations of the property and resident satisfaction.

• Performs other related duties as required.

BENEFITS:

• Generous employer contribution for Medical Insurance through Meritain Health.

• Employer Paid Vision Plans.

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.

• 12+ paid Holidays.

• 15 days of PTO.

• 7 Sick days.

• Employer Paid Life Insurance.

• Flexible Spending Account.

• Nationwide Pet Insurance.

• Disability Insurance.

• Laser Correction Discount.

• Employee Discounts on appliances, apparel, and more.

QUALIFICATIONS:

• Bachelor’s degree. 

• Three (3) years of experience in on-site Sales or Leasing.

• Must be knowledgeable in local fair housing laws.

• Proficient in Microsoft Office Suite.

• Proficient in YARDI and Blue Moon.

• Must be self-motivated, have effective communication skills and personal accountability.

• Able to effectively present information and respond to questions from management, vendors, and associates.

• Adhere to tight deadlines and quick turnaround for deliverables.

• Ability to work collaboratively in a dynamic environment where adaptability is imperative.

• Strong written and oral skills.
• Accurate with a strong attention to details

Diversity in backgrounds and experiences is key to Fairstead’s success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.