Senior Account Manager, Retail Financing

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank. ​

Be part of our talented and growing team! We are currently looking for Senior Account Manager, Retail Financing to join the team, reporting to the Director, Existing Canadian Partnerships.

You will be responsible for prospecting, soliciting, and developing new business partnerships with a clientele composed of medium to large sized organizations to promote and sell products and services. You will also ensure consistency and balance between sales objectives and portfolio profitability.

WHAT WILL YOU WORK ON?

• Develop and maintain a robust pipeline with key industry contacts and decision makers (Accounts with retail financing volume)

• In collaboration with Legal, Finance and Risk, negotiate and oversee the rollout of profitable credit programs to new business partners

• Establish and execute strategies designed to secure relationships with new retailers.

• Serve as the contact person for both company and the retailer on significant issues.

• Assists in the resolution of issues arising between merchant, merchants' customers and Fairstone.

• Manage and grow a portfolio of retail financing partners primarily across the Maritime provinces, while providing coverage and support for Eastern Quebec and the Greater Toronto Area.

WHO ARE WE LOOKING FOR

• University Degree - preferably in Business Administration or equitable work experience.

• 5-7 years’ experience in retail finance industry with a sales background.

• Knowledge of competitive practices within the industry.

• Strong problem solving and analytical skills are required to:

• Analyze market to identify business opportunities and understand the competition;

• Analyze market and internal operations to determine proper business mix and resource allocation as they relate to profitability;

• Research and respond to customer inquiries promptly and accurately, constant negotiation with both retailers and other departments within our company;

• Ability to perform financial calculations;

• Demonstrated strong communication skills (oral and written) with all levels of employees, management and customers and possess confident and effective public speaking skills.

• Proficient in MS Office products to include Excel, Word, PowerPoint and Outlook.

• Willingness to travel extensively (approximately 60% of the time) and possession of a valid driver's license.

• Flexible to work public holidays, weekends and evenings

• Please note that this position requires bilingual proficiency in both English and French. Bilingualism is essential to effectively collaborate with our clients and stakeholders across Eastern Quebec, Maritime provinces and Toronto.

What you’ll love about working here:

• Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.

• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.

• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.

• Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.

• Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.

• Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.

• On-Site Fitness: Gym access at our London and Montreal offices.

• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.

• Family Support: Parental leave top-up program to help you during life’s big moments.

• Community Impact: One paid volunteer day to give back to causes that matter to you.

• For more information on who we are as an employer click here.

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.

#COQC

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full time

Job Type:

Permanent