Emergency Department Registrar

Join the Team at Fall River Health Services!

Are you passionate about helping others and providing outstanding customer service? Fall River Health Services is seeking a friendly, detail-oriented Emergency Department Registrar to be the welcoming face of our Emergency Department. In this fast-paced role, you'll help patients and families navigate the registration process while ensuring accurate information and providing compassionate support during times when it matters most.

What You'll Do

• Welcome patients and visitors with professionalism, compassion, and exceptional customer service.
• Register Emergency Department and outpatient patients accurately and efficiently.
• Verify patient demographics, insurance, and eligibility information.
• Explain registration forms and obtain required signatures.
• Collect co-payments, process patient payments, and provide financial estimates.
• Educate patients on financial assistance options and connect them with available resources.
• Answer incoming phone calls and direct questions to the appropriate department.
• Maintain accurate patient records while ensuring HIPAA compliance.
• Collaborate with providers and coworkers to create a positive patient experience.
• Remain calm and organized while working in a fast-paced emergency department.

Why Fall River Health Services?

At Fall River Health Services, every team member plays an important role in delivering compassionate, high-quality care to our community. We value teamwork, respect, integrity, and service excellence while offering a supportive environment where employees can grow professionally and make a meaningful difference every day.

If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team dedicated to exceptional patient care, we'd love to hear from you! Average pay is $16.79- $20.25 an hour. Will pay more if experience is over 5 years.

• High school diploma or equivalent required.
• Previous customer service, medical office, registration, or healthcare experience preferred.
• Strong communication and computer skills.
• Excellent attention to detail and organizational abilities.
• Ability to multitask and work well under pressure.
• A positive attitude with a commitment to teamwork and outstanding patient care.