Shelter Advocate less than 20 hours/week GENERAL STATEMENT OF
DUTIES:
- Provides crisis intervention, empowerment and advocacy to victims of domestic violence in shelter and on the crisis line.
- This position provides shelter coverage and some clerical duties.
- ESSENTIAL
RESPONSIBILITIES:
- 1.
- Provides direct service/advocacy/peer support to victims of domestic violence; maintains client confidentiality; completes client intakes according to shelter policies and procedures.
- 2.
- Answers crisis hotline and provides referrals and crisis intervention as needed.
- 3.
- Keeps Assistant Director (AD) apprised of all issues, concerns, and behaviors that affect the resident’s case plan, as well as their safety and well-being; reports suspicion of child abuse to AD immediately.
- 4.
- Enforces the rule of no physical discipline of children in shelter, which includes being supportive of mothers who are trying to learn non-physical discipline techniques.
- 5.
- Creates and maintains an atmosphere of support and assistance for all residents; contacts each resident during your shift to ensure their needs are being met.
- 6.
- Maintains the shelter in a clean and orderly manner; assists residents with chores as needed to provide life skills training and mentoring.
- 7.
- Provides childcare, with mother’s permission, as needed and on a limited basis for jobs, medical, counseling, and legal appointments, as well as landlord interviews with approval from AD.
- 8.
- Ensures fire and safety regulations are enforced.
- 9.
- Assists with receiving, recording and storing donations.
- 10.
- Submits documentation in the “Transfer Log” every shift to provide smooth transition and open communication between others working in the shelter.
- 11.
- Attends monthly staff meetings and agency in-service training; participates in staff development activities.
- 12.
- Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.
- 13.
- Other duties may develop in the course of events.
- The Director/Assistant Director has the authority to assign tasks not presently covered in this description.
