Intern - Information Management Department (Summer 2027)

About AgCredit

Our mission at AgCredit is to create lifelong opportunities for our customers and employees by striving to be the premier cooperative lender and employer in our rural communities. Our core values focus on relationships, respect, integrity, service, accountability, teamwork and courage for our customers' and employees' success. As a cooperative agricultural lending institution, our commitment is to our customer-owners.

Headquartered in Fostoria, OH, AgCredit serves over 7,000 member-owners in 15 lending offices throughout 18 counties across northwest and central Ohio. As part of the nationwide Farm Credit System, we are proud to return our profits back to our members through our patronage program. We hope you’ll consider joining our experienced lending team as we continue to serve our customers, employees and communities.

Internship – Information Management Department, Fostoria, OH

Summer 2027 (May – August)

Posting will close on October 15, 2026, hiring to follow

Develop knowledge about AgCredit, ACA and the Farm Credit System’s operations, products and services and how they relate to the agricultural community. Develop knowledge about how a corporate IT department operates in a geographically distributed branch environment. Contribute to the successful operations of the cooperative. Comply with all AgCredit, ACA policies and procedures while maintaining regular and punctual attendance as expected of this position.

Responsibilities

1. New employee workstation and laptop setup
   • Deliver, setup and connect to network at branch locations. 
   • Configure and deploy iPhones and iPads as needed.
2. ShoreTel/Mitel IP phone system replacement project
   • Assist IT team as needed.
3. Cybersecurity 
   • Assist IT team in updating firmware in various IT devices 
   • Assist IT team in applying updates to servers and other systems as needed.
4. Wireless upgrade
   • Assist IT team in upgrading the WiFi infrastructure to support WiFi 7.
5. AI
   • Assist IT team in discovering further productivity gains for the department from the use of AI
6. Internal team member support
   • Assist with the IT help desk function as needed.
   • Assist with support for laptops, docking stations, iPhones/iPads, wide and local area connections, printers, IP phones and other devices as needed.
7. Business Continuity
   • Participate in Business Continuity Committee meetings
   • Complete Business Continuity related assignments.
8. Intern orientation and training
   • Attend the intern orientation and other training programs as requested.
   • Submit a written evaluation of the intern experience to the Director of Human Resource during the last week of the internship.
9. Attend IMD team meetings and other Assn events
   • Experience interaction of group meeting dynamic
   • Generate ideas for department success.
10. Special projects as assigned.
    • Assist IMD team as needed with day to day needs or other projects as the need may arise.

Knowledge, Skills and Abilities

•   At least one year of post-secondary education and be working towards a 2 or 4 year degree in an Information Technology program.

•   Reside in one of the counties serviced by AgCredit and have an interest in agriculture and/or agricultural business.

•   Skill in computer software applications.

•   Skill in the setup and troubleshooting of Windows and Windows-based applications.

•   Skill in the setup and troubleshooting of wired and/or wireless networks.

•   Skill in the setup and troubleshooting of iPhone/iPad iOS-based devices.

•   Ability to interact effectively with a diverse group of people.

•   Knowledge of grammar, spelling, punctuation and required formats to recognize and correct correspondence and reports.

•   Ability to work independently under general supervision.

•   An interest in configuring and troubleshooting PC-related systems is a plus.

•   Ability to travel to branch offices while transporting computer equipment, as well as to locations inside and outside the association for training. Appropriate mileage and expenses are reimbursed.

•   Ability to move, carry and install monitors, laptop computers and other IT equipment, as well as connect wiring from the top of a desk to the tower on the floor.

Internship Experience

•   Exposure to the organization, the Farm Credit System and the operations of a corporate IT department.

•   Opportunity to work closely with IMD team members and support employees across the association.

•   Attend trainings to further your understanding of technology, security, business continuity and agricultural lending.

•   Positive, upbeat and friendly work environment.

•   Hands-on, real-world job experience.

•   Network with others in the organization and industry.

Schedule

•   Monday to Friday, 8:00am-4:30pm

Diversity Statement / EEO Statement

We are an Equal Opportunity Employer. AgCredit strives to recruit, hire, train, and promote individuals without regard to race, color, religion, sex, national origin, age, disability, parental status, marital status, political affiliation, military service, or any other non-merit based factor. EOE including disability/veterans.