Job Purpose
The services provided by a Care Coordinator (CC) focus on helping individuals and family develop skills, access resources and manage illness to be successful in the living, working, learning and social environments of their choice. CC’s teach, model and practice skills with person(s)-served to promote recovery and wellness.
Qualifications
- A master’s or bachelor’s degree in a human services field from a college or university included in the US. Department of Education’s database of accredited schools at http:/ope.ed.gov/accreditation, OR
- Qualified Addiction Professional (QAP), OR
- Associate of Applied Science degree in Behavioral Health Support as designated by the Department of Mental Health.
- Bachelor's degree unrelated to human services field with two years of qualifying experience; OR
- Four years of qualifying experience
Qualifying Experience must include delivering services to individuals with mental illness, substance use disorders or developmental disabilities. Experience must include at least one of the following:
- Providing one-on-one or group services with a rehabilitation/ habilitation and recovery/resiliency focus;
- Teaching and modeling for individuals how to cope and manage psychiatric, developmental, or substance use issues while encouraging the use of natural resources/ supports;
- Supporting individuals in their efforts to find and maintain housing, employment, and/or function appropriately in a family, school, and community;
- Assisting individuals to achieve the goals and objectives on their individualized treatment plan.
Core Job Duties
- Provide education to person(s)-served to learn about and manage mental illness and/ or substance use disorder.
- Provide transportation for person(s)-served in the staff's personal vehicle or agency vehicle (if available) when medically necessary and appropriate.
- Link person(s)-served with community resources and help them to develop natural support.
- Help person(s)-served to develop or improve interpersonal, social, family, community and independent living skills.
- Complete required documentation in a timely manner.
- Adherence to all applicable evidence-based practice models.
- Demonstrate a working knowledge of diagnostic criteria set for substance use and/or mental disorders.
- Orally communicate information effectively and accurately.
- Assure program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
- Abide by program and agency policies and procedures.
- Other job duties and special projects as assigned.
