Service Advisor

Join the #1 Chevy Team in Michigan!

At Feldman Chevrolet of Lansing, part of the rapidly growing Feldman Automotive Group, we’re proud to be recognized as Michigan’s #1 Chevrolet Dealer. We are looking for 1 energetic, customer-focused Service Writer to help us deliver a best-in-class experience to every service customer.

If you're ready to grow your career with a winning team and a dealership that values your contributions, this is your chance!

What You'll Do:

• Greet service customers and assess their vehicle concerns
• Write accurate repair orders and communicate clearly with technicians
• Explain service recommendations, timelines, and costs to customers
• Keep customers informed throughout the repair process
• Help maintain high CSI scores and customer retention
• Use dealership software to manage workflow and documentation

What We’re Looking For:

• Prior experience as a service writer, advisor, or in automotive customer service (preferred)
• Chevrolet/GM knowledge is a strong plus
• Excellent communication and people skills
• Ability to multitask in a fast-paced environment
• Valid driver’s license with a clean record
• Team-oriented, goal-driven, and eager to grow