Business Operations Associate

BUSINESS OPERATIONS ASSOCIATE — MERAKI LABS
Location: [Bangalore - HSR layout]

Experience:

1–3 years Employment Type: Full-time
ABOUT MERAKI LABS
Meraki Labs is one of India's first startup studios, founded in 2020 and headquartered in Bangalore. Backed by seasoned entrepreneurs and operators, the team both founds and funds companies, taking a hands-on approach to building them — working closely with founders to take bold ideas from paper to prototype to enduring businesses, with a focus on sectors like fintech, AI, deep tech, and edtech.
As Meraki Labs continues to co-build across its portfolio, we're looking for a Business Operations Associate to help keep the engine running smoothly across strategy, process, and execution — both within the studio and alongside the founding teams we support.
ABOUT THE ROLE
As a Business Operations Associate, you'll work closely with founders and cross-functional teams (product, growth, finance, and people) to drive operational excellence.

You'll be the person who turns ambiguity into structure — building processes, tracking metrics, and executing on high-priority initiatives that keep the company moving forward.
WHAT YOU'LL DO
- Own and streamline core operational processes across the company (vendor management, reporting cadences, internal tools, SOPs)
- Partner with leadership to define, track, and report on key business metrics and OKRs
- Drive cross-functional projects from planning through execution, ensuring deadlines and deliverables are met
- Identify inefficiencies in existing workflows and design scalable solutions
- Support budgeting, forecasting, and financial tracking in collaboration with the finance function
- Coordinate with external partners, vendors, and consultants as needed
- Prepare reports, dashboards, and presentations for leadership and board updates
- Jump into ad-hoc, high-priority projects wherever the business needs support
WHAT WE'RE LOOKING FOR
- 1–3 years of experience in business operations, strategy, consulting, analytics, or a related field
- Strong analytical skills with comfort in Excel/Google Sheets; SQL or BI tool experience is a plus
- Excellent communication skills — able to distill complex information into clear, actionable insights
- Good working knowledge of AI tools (e.g., ChatGPT, Claude, Notion AI) to speed up research, drafting, and analysis
- A bias for action and comfort operating in ambiguity at a fast-growing startup
- Strong project management skills with high attention to detail
- Ability to work cross-functionally and build trust with stakeholders at all levels
- Bachelor's degree in business, economics, engineering, or a related field (or equivalent experience)
NICE TO HAVE
- Prior experience at a startup or in a high-growth environment
- Exposure to tools like Notion, Airtable, or automation platforms (Zapier, Make)
- Background in consulting, investment banking, or a similar analytical field
WHY JOIN MERAKI LABS
- Direct exposure to founders and leadership decision-making
- High ownership from day one — your work will visibly shape how the company operates
- A collaborative, curious, and fast-paced culture
- Competitive compensation and benefits