Summary:
Fibersmith, a 2020, 2021, 2022 INC5000 company is looking for a person who sees themselves as a go-getter and welcomes the challenge of meeting the needs of a growing business.
We are looking for a creative, self-driven Software Content Developer to help our new and current business clients realize and maximize the value of Fibersmith/Vision products and services.
Key skill areas:
Technical and front-end documentation
Software development, research and testing
User interface training curriculum
Key Duties and Responsibilities:
The Software Content Developer plays a role in the research, development and support of the company’s software initiatives. As a cross-member of the Vision development and Client Success teams, this position will collaborate closely with colleagues to determine front-end, user experience and training improvements. This role can have a significant role in driving user acceptance and software adoption.
This role will be entrusted with creating and improving the user experience by developing clear, concise and engaging content that guides users in their daily use of Vision. This includes work associated in writing and updating customer-facing online help systems, content library and user training guides. Developing effective documentation gets users familiar with the software and to make them aware of its features and capabilities. Support content will be published on Fibersmith/Vision’s digital channels (Support Center).
Qualities:
Qualifications:
This is an opportunity to join a recognized and growing company within the telecom and fiber Internet industry.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Fibersmith Software is a growing company within the telecom and fiber internet industry, specializing in software solutions for end-users. They are seeking individuals with strong technical and analytical skills to join their team.