FHR Officer

Proposed Interview Date: Week Commencing 28 September 2026

Closing Date: Sunday 20 September 2026

Contract Type: Permanent

Salary: FC5 £29,170.80 - £31,761.26 per year

Working Pattern:  36 Hours per week

Location: Based at Brunton House, Cowdenbeath with Blended Home Working

Supporting Statement  

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.

Job Details

The successful candidate will specialise in Housing Access & Homelessness, contributing to ongoing projects and providing advice & support to Area teams, FHR Partners and Homelessness Services.

• As a Fife Housing Register Officer, you will be responsible for:

• Accurately assessing Fife Housing Register applications in line with FHR policy, processes and guidance within the legislative framework.

• Investigating and gathering supporting information for applications and contacting current and former landlords across tenures.

• Providing support and advice to applicants, colleagues and partners.

• Carrying out Active Housing List Management duties to maintain the Fife Housing Register.

• Assisting and supporting applicants in applying for housing as required, responding to applicants in writing or verbally.

• Assisting in the development and implementation of systems, guidance, policies, procedures and action plans.

• A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for. 

The Person

If you meet the essential criteria outlined below, we’d like to hear from you:

• Educated to SCQF level 6, which includes Highers or SVQ level 3 or equivalent, preferably in housing, care or related discipline.

• Experience of carrying out an assessment of information and accuracy of information with knowledge of how to do this against a set criteria.

• Case/project management skills.

• Experience of partnership and multi-agency working.

• Time and workload management skills.

• Knowledge of Housing systems and/or good IT skills.

• Ability to provide a regular and effective service.

Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.

You will be able to demonstrate: -

• A knowledge or understanding of Common Housing Registers.

• Knowledge and awareness of national housing initiatives, housing regulation and housing legislation

• Knowledge or experience of managing customer information

• Communication skills

• Team working skills

• An ability to support transformational change and innovation as part of service development

Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile

• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.

• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services

• Directorate Information - Council Department information

• Social media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.

• Alternative Formats - Job information can be made available in alternative formats, to make a request please email: [email protected]

• AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview.  Candidate guidance on the use of AI in the recruitment process is available here

For Further Information Please Contact: [email protected]