Cinema People Operations
- Act as the first point of HR contact for managers and staff across cinema locations
- Conduct regular site visits, gathering structured staff feedback and raising issues proactively
- Support Cinema Site Leadership with day-to-day people management decisions and documentation
- Maintain accurate headcount records and staff data for each cinema location
- Track attendance, leave, and workforce data and feed into the weekly HR snapshot
Payroll & Compensation Administration
- Collect, verify, and process payroll inputs for cinema staff on a monthly cycle
- Liaise with Finance to ensure timely and accurate salary processing
- Track and administer shift allowances, incentive payments, and variable pay components
- Resolve payroll queries from staff quickly and accurately
Employee Relations & Welfare
- Handle first-line disciplinary, grievance, and welfare matters in line with Company policy and Nigerian labour law
- Escalate complex or sensitive cases to the Head of HR with full documentation and context
- Support the management of probation reviews, contract renewals, and exit processes for cinema staff
- Build trusted relationships with cinema teams that make staff feel heard and supported
Talent Acquisition & Pipeline
- Support recruitment for cinema-based roles in coordination with the support office HR team
- Keep an active eye out for potential candidates - whether roles are currently open or not - and feed strong profiles into the talent pool
- Coordinate onboarding of new cinema hires including induction, documentation, and system registration
- Ensure all new starters are fully set up and supported through their first 90 days
Reporting & Compliance
- Feed accurate field data into the weekly HR snapshot and monthly reporting cycle
- Ensure all cinema HR documentation is complete, filed, and audit-ready
- Flag compliance risks and people issues early - before they become crises
- 2–4 years of HR experience, with significant exposure to field or operational HR
- Hands-on payroll administration experience
- Strong employee relations capability
- Genuine warmth and strong interpersonal skills
- Good energy: you are the kind of person who lifts the room, not drains it
- A natural spotter of talent
- Comfort with multi-site working and regular travel to cinema locations across Nigeria
- Organised, detail-oriented, and reliable
- Proficiency with Microsoft Office (Word, Excel, Outlook)
- Degree in Human Resources, Business Administration, or a related field
- CIPM or equivalent certification
- Experience in hospitality, cinema, retail, or any customer-facing multi-site environment
- Familiarity with Nigerian labour law, particularly as it applies to shift workers and casual staff
- Experience supporting management of disciplinary and misconduct processes
