FLSA: Non-exempt (Hourly Detailer)
Reports to: Facility Manager
Status: Safety-Sensitive (all facility roles)
Summary
FINE Airport Parking was built on the FINE Experience—safe, seamless, and first-class service from arrival to return. As an Auto Detailer, you embody the FINE Experience by delivering a finish guests can see, feel, and trust. Your craftsmanship is the difference that sets our shop apart and keeps travelers choosing FINE.
Our Culture
We are people-first, with high support and high standards, focused on delivering the FINE Experience every shift.
Essential Functions
- Perform interior and exterior detailing per work order and SOP (wash, decontaminate, vacuum, shampoo, extract, polish/correct, sealant/wax, trim/tire dress, glass).
- Use chemicals and tools safely: follow label/SDS instructions; operate buffers, extractors, steamers, pressure washers, and vacuums per SOP.
- Protect vehicles and property: cover/protect sensitive areas, document pre-existing damage, maintain ticket/key accuracy, and escalate concerns promptly.
- Safely move customer vehicles between staging/arrival lanes, wash, bays, parking areas per traffic plans; operate automatic and manual transmissions; follow speed and pedestrian rules.
- Maintain shop readiness: stock chemicals and towels, stage equipment, keep bays and racks clean and organized, complete opening/closing checklists.
- Quality control: inspect work against SOP and customer selections; correct defects before release.
- Basic guest communication: provide simple status updates and route complex issues to the lead or manager.
- Team collaboration: coordinate multi-tech jobs, split tasks per SOP, and assist others to meet time standards.
*Perform other job-related duties of similar nature and level as assigned. These are not considered essential functions and will be assigned consistent with training, safety, and business need.
Minimum Qualifications
- Attention to detail; ability to follow written SOPs and work orders.
- Basic familiarity with detailing tools and chemicals (training provided).
- Clear verbal communication and customer-service mindset.
- Reliable attendance and punctuality.
Preferred Qualifications
- Prior auto detailing or dealership reconditioning experience.
- Experience using extractors/steamers and dual-action polishers.
- Basic inventory/stocking experience in a shop environment.
Benefits
- Medical, Vision, and Dental Insurance: FINE covers up to 80% of the employee-only premium for medical, vision, and dental insurance after a 60-day waiting period. Health spending account options are also available.
- Basic Group Life Insurance: FINE provides a $10,000 basic group life insurance plan at no cost to the employee.
- Voluntary Insurance Plans: Options for additional voluntary life, spouse/child life, short-term disability, hospital indemnity, critical illness, and accident insurance at low cost.
- Paid Time Off (PTO): PTO accrues based on your hours worked.
- 0-12 Months Tenure: Up to 40 hours PTO annually.
- 13+ Months Tenure: Up to 80 hours PTO annually.
- 401(k): Company match up to 4% after a 6-month waiting period.
- Additional Benefits: Discounts on personal vehicle detailing, regular team-building activities, and a collaborative work environment.
Safety-Sensitive Requirements (applies to all facility roles)
- Valid driver’s license for at least 2 consecutive years; meet insurer insurability criteria; annual MVR review.
- Ability to lift and carry up to 50 lbs. and negotiate three steps while carrying.
- Comply with FINE’s substance-free workplace policy.
- Perform essential functions with or without reasonable accommodation.
Physical & Environmental Demands
- Extended standing and walking; frequent vehicle entry and exit for short moves.
- Repetitive use of hand and foot controls when operating vehicles and shop equipment.
- Frequent lifting and carrying of detailing tools, chemicals, mats, and equipment up to 50 lbs.
- Frequent pushing and pulling of carts, vacuums, extractors, hoses, and pressure-washer lines.
- Repetitive motions and fine manipulation, including wiping, scrubbing, polishing, and spraying.
- Indoor shop and outdoor work areas with exposure to heat, cold, precipitation, chemicals/odors, noise, and active traffic near the bays.
- Use of personal protective equipment (PPE) as required.
