Bulk Lead

MINIMUM QUALIFICATIONS AND EXPERIENCE:

EDUCATION:
High School diploma or equivalent

KNOWLEDGE, SKILLS AND ABILITIES:
Excellent interpersonal skills, including active listening
Ability to provide excellent customer service to both shoppers and staff
Possesses good reading and writing skills
Ability to move product using provided carts, hand trucks, ladders, and step stools
Ability to work in cooled or frozen environments
Ability to work under pressure, and prioritize tasks
Ability to lift 50lbs
Ability to lift overhead
Ability to be flexible in a work schedule including, mornings,  evenings, and weekends
Computer data entry knowledge preferred
Ability to problem solve and work with minimal supervision
Of legal age to sell alcohol (18 yrs)
Previous stocking and receiving experience preferred
Ability to communicate clearly, follow directions and make positive suggestions
Ability to work safely and follow all food safety and health guidelines
Previous ordering and purchasing experience preferred
Demonstrated ability to function as a productive participant in the problem solving decision making process

ESSENTIAL FUNCTIONS:
Stocking
Stock grocery back-stock or deliveries on retail shelves while rotating stock, fronting and facing products and ensuring product placement is accurate.
Maintain fullness and neatness of case stacks, end aisles, shelves, and displays as needed.  Make decisions regarding Ends/Displays that are low.
Label out-of-stocks.
Keep the back-stock area clean and organized including Sale vs Non Sale items.
Ability to prioritize and communicate daily stocking tasks to stockers .
Ensure all products have prices, shelf tags or signs indicating prices and, if necessary, follow up with the appropriate person and/or POS.
Bulk specific duties
Ensure bulk sales floor and back-stock areas are kept clean and organized.
Communicate with Bulk stockers to ensure pre-pack displays are full and organized.
Understand and follow department organic stocking procedures.
Practice and maintain high food safety and health department standards.
Assist with Grocery Management to ensure equipment is functionable and adequate.
Assist Grocery Management with maintaining deep clean protocols
Receiving
Receive deliveries in accordance with receiving procedures, inspect products and file paperwork accordingly.
Assure credit situations are accurately resolved and recorded.
Work with Department Managers to ensure special orders are received and priced correctly.
Financial
Appropriately applies category and margin to items when adding them to the POS.
Accurately code invoices and submit to AP in a timely manner.
Ensure accurate on-hand inventory in Catapult for assigned orders.
Participate in and assist in leading Quarterly Inventories.
Know the basics of various Co-op financial reports and resources such as Weekly Reports, P&L statements, monthly COGS reports, quarterly 80/20 reports and assist with sharing department financial performance with the team.
Participates in the annual budgeting process for Grocery sales, labor, and margin.

Ordering/Purchasing
Ensure appropriate ordering and inventory levels are maintained for assigned orders, keeping out of stocks and overstocks to an absolute minimum.
Work closely with Grocery Management to plan, order and execute Sale Changes.
When requested, meet with vendors and/or reps in order to give input into purchasing decisions.
Watch for discontinued items and work with Vendors & Grocery Manager to find alternatives

Merchandising
Assist with the design and implementation of department shelf sets and displays.
Give input and help with department resets.
Assist managers in making decisions about dropping underperforming products.
Assist in shelf placement of new items.
Utilize velocity reports to inform purchasing decision close-outs.
Assist in maintaining a clean retail environment.
Maintain an awareness of all current and upcoming sale items by monitoring promotional spreadsheets and Co+op Deals.

Staff Support/Leadership
Assist with training and mentoring of new hires.
Facilitate team relations, serving as a bridge between staff (stockers) and management.
Teach and model excellent customer service.
Maintain daily communication about department changes or concerns.
Suggest cost-effective strategies to increase sales and reduce costs.
Attend and contribute to department meetings/huddles.
Provide input on Stocker evaluations.
Assist with making sure training materials are accurate and up-to-date.

Other
Serve as back-up cashier as needed.
Set-up and maintain passive samples as directed by the supervisor.
Perform other tasks as assigned by your supervisors.
Maintain a safe work environment.
Attend out of town training or conferences as required by the supervisor.
Ensure clear communication of all Lead responsibilities to make sure they are covered when absent.
Customer Service
Prioritizes the customer experience, making sure to greet and assist every customer in the department even while engaged in stocking and/or ordering.
Make sure to pass along comments and suggestions from customers to management in order to enhance the customer experience.

Must also follow those expectations as outlined on the most current company standards for:
Staff Performance Standards

MINIMUM QUALIFICATIONS AND EXPERIENCE:

EDUCATION:

High School diploma or equivalent

KNOWLEDGE, SKILLS AND ABILITIES:

Excellent interpersonal skills, including active listening

Ability to provide excellent customer service to both shoppers and staff

Possesses good reading and writing skills

Ability to move product using provided carts, hand trucks, ladders, and step stools

Ability to work in cooled or frozen environments

Ability to work under pressure, and prioritize tasks

Ability to lift 50lbs

Ability to lift overhead

Ability to be flexible in a work schedule including, mornings, evenings, and weekends

Computer data entry knowledge preferred

Ability to problem solve and work with minimal supervision

Of legal age to sell alcohol (18 yrs)

Previous stocking and receiving experience preferred

Ability to communicate clearly, follow directions and make positive suggestions

Ability to work safely and follow all food safety and health guidelines

Previous ordering and purchasing experience preferred

Demonstrated ability to function as a productive participant in the problem solving decision making process