At First Choice Coffee Services, we’re on a mission to fuel workplaces across the nation with unbeatable customer service and top-quality office coffee solutions. For nearly 50 years, we've proudly served businesses throughout the U.S., delivering premium coffee experiences right to their break rooms.
We're currently seeking a Business Development Manager to join our growing team! If you're energized by a fast-paced environment and have a passion for delivering great service, we’d love to hear from you.
Bring your drive, reliability, and commitment to excellence—and let’s brew success together!
Why Join Us?
- Be part of a trusted, established company
- Enjoy a supportive, team-oriented work culture
- Take pride in helping businesses stay fueled and focused
What you'll be doing – The Role:
- Gain new business by obtaining referrals, utilizing the lead database in HubSpot, cold calling, prospecting new business and supporting current customers.
- Analyze market trends and customer needs to identify new business opportunities.
- Build and maintain strong relationships with all assigned customers.
- Handle all customer concerns - maintain customer opportunity spreadsheet and review with branch manager at scheduled weekly sales meetings
- Act as primary point of contact for customer inquiries such as product changes, office moves, budgeting, equipment needs, etc. ensuring exceptional service.
- Maintain accurate customer records in our system, including billing information, customer contacts, custom items, pricing, delivery notes, etc.
- Update and present service agreements for renewal
- Create and deliver proposals and presentations to grow existing accounts through adding of products, add-on equipment and new service channels
- Schedule and conduct periodic client meetings to discuss client’s current services and present new offerings
- Build and maintain ongoing knowledge of products and services, and competitor activities
What’s in it for me? – The Benefits
- Generous Commission plan
- Monthly Auto Allowance
- 401(k) and company matching
- Medical, Dental, and Vision Insurance
- Employee Assistance Program
- Flexible Spending Account
- Life insurance
- Paid vacation and sick time
- 9 paid holidays
