Medical Assistant (Suicide Watch)

Essential Duties and Responsibilities

• Monitors patients on suicide watch through surveillance cameras.

• Generates hourly reports on the status and activities of monitored patients.

• Completes detailed reports on any suspicious behavior or incidents.

• Maintains attention to detail and ensures accurate documentation.

• Assists with basic clinical tasks, including supporting other designated areas in the facility as needed, in coordination with leadership to ensure continuity and quality of care.

• Performs other duties as assigned to support FCH’s goals, objectives and values.

Knowledge, Skills, Abilities and Competencies

• Knowledge of basic nursing practices, medical assisting skills and standard clinical operating procedures.

• Knowledge of infection control procedures and OSHA guidelines in a healthcare or correctional setting.

• Knowledge of HIPAA regulations to protect patient confidentiality.

• Experience with Electronic Health Records (EHR) systems.

• Ability to provide proper patient care and adhere to protocols.

• Ability to assist in minor medical procedures and emergency medical situations.

• Strong attention to detail, ability to maintain focus during monitoring and timely completion of assigned tasks.

• Ability to maintain confidentiality of all proprietary and/or confidential information.

• Ability to work independently and in a team environment.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong written, oral communication and organizational skills.

• Excellent time management skills and strong ability to work within tight timelines, with the ability to balance competing priorities.

• Maintain positive, collaborative working relationships with medical staff, providers, leadership and clients in a knowledgeable and professional manner.

• Possess strong judgment, discretion, high level of confidentiality, flexibility and integrity.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Minimum Education and/or Experience Qualifications

• Completion of a medical assistant program from an accredited institution

• One (1) year of related experience in a medical office or correctional healthcare setting

Required Certifications and Licenses

• Currently certified as a Medical Assistant if certification is required by the facility

• Must have or attain a BLS Certification prior to the first day of employment.

Special Requirements: This position will be subject to a background check. 

Physical Requirements: The position requires the ability to lift and/or carry up to 50 pounds with prolonged periods of standing, walking, sitting at a desk, viewing a computer and reading a variety of materials. Must be able to seize, hold, grasp, turn or otherwise work with your hands. Must be able to perform repetitive tasks, such as typing for extended periods of time.

ADA Statement
In accordance with the American Disabilities Act (ADA), FirstClass Healthcare provides reasonable accommodations to qualified individuals with disabilities to perform the essential functions of the position, unless doing so would cause undue hardship on the company. Please contact the Human Resources department with any accommodation questions or requests in writing at [email protected]. 

Physical and Mental Demands This position requires the physical and mental ability to perform essential job functions, including frequent standing, walking, sitting, lifting, bending, pushing, pushing, twisting, kneeling, crouching, grasping, and repetitive motion. Must be able to seize, hold, grasp, turn or otherwise work with your hands. Must be able to perform repetitive tasks, such as typing for extended periods of time, viewing a computer and reading a variety of materials. This role also occasionally requires exerting up to 50 pounds of force to lift, carry, push, or pull objects, with or without reasonable accommodation.

In this position, you must be able to effectively communicate, possess clinical judgment, and respond to emergency or high-stress situations, with or without reasonable accommodation. 

This position requires sustained concentration, sound clinical judgment, situational awareness, cognitive flexibility and adaptability, and the ability to remain calm and focused while working in a correctional environment.

Work Environment
Work is performed in a correctional healthcare environment with exposure to noise, communicable diseases, controlled access areas, and unpredictable conditions. Employees must comply with all safety, security, infection control and emergency response protocols. Reasonable accommodation may be provided in accordance with the ADA, provided that it does not present an undue hardship on the company’s operations.