Branch Manager

Branch Manager

Cicero, IN

$50,000-$75,000

About First Farmers Bank & Trust

First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we’ve grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial services—from personal and business banking to agricultural lending and mortgage solutions.

Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today’s digital banking convenience with the traditional values of integrity, perseverance, and customer care.

With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters most—people.

At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you’re not just starting a job—you’re joining a company built on heart and grit.

Position Summary

The Branch Manager II position at First Farmers Bank & Trust is responsible for leading a full-service, profitable branch. This role involves driving growth, managing branch operations, and ensuring exceptional customer service. The Branch Manager II will lead the Retail staff in achieving strategic objectives through continuous coaching and fostering professional development. This role requires a strategic thinker with strong leadership skills and a deep understanding of the banking industry.

Leadership and Team Development:

• Supervise, lead, mentor, and develop branch staff to achieve performance goals and provide exceptional customer service
• Lead weekly huddles and monthly meetings with your staff to discuss sales opportunities, goals, and operational issues

Customer Service:

• Ensure high levels of customer satisfaction by addressing customer inquiries, resolving issues, and promoting a customer-centric culture
• Expand and retain bank customer relationships and solicit new relationships from prospective customers

Financial Management:

• Oversee branch financial performance, including budgeting, forecasting, and expense management
• Ensure profitability and cost-effectiveness
• Ensure the branch consistently meets its financial targets
• Develop and implement strategies to help grow deposits

Compliance and Risk Management:

• Ensure branch operations comply with all banking regulations, policies, and procedures
• Manage risk effectively and ensure the security of branch assets

Operational Efficiency:

• Streamline branch operations to improve efficiency and productivity
• Implement best practices and continuous improvement initiatives
• Review and provide reports to management

Community Engagement:

• Represent the bank as a dedicated community partner by building strong relationships with key stakeholders and actively participating in local events and activities
• Present financial literacy programs to educate clients and the broader community on effective financial management, fostering a sense of financial empowerment and community well-being
• Participate in any sales activities as directed by the Regional Branch Manager

Collaboration:

• Work closely with other departments, including treasury management, mortgage officers, commercial lenders and marketing teams, to ensure seamless service delivery and achieve business objectives

Market Analysis:

• Monitor market trends, competitor activities, and industry developments to identify opportunities and threats
• Provide insights and recommendations to senior management

Financial Analysis:

• Assess the financial needs of clients and recommend suitable banking products and services, emphasizing the importance of personalized service tailored to each client's unique circumstances
• Demonstrate a deep understanding of their financial goals and provide customized solutions that inspire confidence and trust
• Additionally, assist in preparing financial proposals and presentations for clients as needed

* The company reserves the right to modify duties and responsibilities over time as needed.